leroy Njeru

About

Am Leroy and am a passionate worker interested in technology and learning new ways to make life easier. I have acquired a diploma from Kca university in Information Technology and currently pursuing my passion which is in cybersecurity and forensics at United States International University-Africa remaining with a year to completion. I have worked as a technical support engineer with the aim of enhancing my expertise in system knowledge. With that i aim to deliver outstanding service to clients and future organisation. I hope to be of consideration to you.

Experience

• Oracle Application Engineer · Next Technologies Limited10-01-2025

  As an Oracle Application Engineer, likely responsible for developing, implementing, and maintaining Oracle applications to meet the business needs.

• Help Desk Analyst · Absa Group01-01-2025 – 04-01-2025

  As a Help Desk Analyst, likely provided technical support and assistance to users, resolving issues related to hardware, software, and network systems.

• Technical Support Specialist · Invespot Insurance Investigators10-01-2020 – 12-01-2024

  As a Technical Support Specialist, likely provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

• Technical Support Engineer · Agile Cloud06-01-2017 – 12-01-2017

  Worked as a technical support engineer under Agile Cloud, providing 1st, 2nd, and 3rd user technical support to clientele of different organizations. Responsibilities included installation and troubleshooting of operating systems, conducting preventive maintenance on systems, cloud-based backup and troubleshooting, ensuring the updating and renewal of licenses such as anti-virus software, windows activation, and troubleshooting hardware and software components.

• Human Resources Manager · Ginius Technology International04-01-2014 – 07-01-2017

  As a Human Resources Manager, likely managed HR functions including recruitment, employee relations, performance management, and compliance with labor laws.

Education

• United States International University - AfricaBachelors, Cybersecurity/Computer Forensics and Counterterrorism
• KCA UniversityDiploma, Information Technology

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