Licelot Richardson Tejeda, MBA, CSM

About

Having completed my MBA with a specialization in Project Management, I am equipped with the skills and expertise to drive successful project outcomes. With a proven track record in managing both technical and business projects, I seamlessly integrate agile methodologies as a certified Scrum Master. Timely project delivery within budget constraints is a hallmark of my performance. I thrive in fostering collaboration and aligning client objectives with project goals, while also nurturing strong client relationships. Committed to data-driven decision-making, I continuously seek opportunities for improvement and strategic innovation. Let's connect and discuss how we can collaborate for mutual growth and success.

Experience

• IT Project Manager · Child Mind Institute2024-11-01 –

  - Data Migration Expertise: Successfully manage end-to-end migration of complex datasets, ensuring seamless integration and enhanced system functionality. - Program Management: Oversee multiple projects simultaneously, leveraging Agile methodologies to optimize timelines, resource allocation, and deliverables. - Stakeholder Collaboration: Partner with cross-functional teams and leadership to align project objectives with institutional priorities, fostering collaboration and user adoption. - Continuous Improvement: Identify opportunities for system and process enhancements to improve efficiency, data security, and user experience.

• IT Project Manager · Ocean Bank2022-11-01 – 2024-11-01

  •Fostered collaboration and facilitated communication among teams •Planned blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance. •Cultivated successful Agile partnerships with multiple leaders at the C-level, propelling collaboration and ensuring seamless implementation.

• Project Manager · phData2022-02-01 – 2023-06-01

  •Acted as the primary client liaison, providing regular updates on engagement status, hour reports, project plans, task escalations, and executive summaries. •Conducted efficient meetings with detailed agendas, facilitated discussions, captured notes, and managed action items. •Created documentation, guidelines, and training materials for end-users and provided training sessions to internal teams to ensure the effective adoption of a new system.

• Business Analyst · Uniphore2021-09-01 – 2022-02-01

  •Contributed to developing and refining methodologies, processes, and tools that align with delivering high-quality products to customers. •Analyzed and documented business requirements comprehensively, ensuring that the solutions aligned with the desired performance and outcomes. •Designed, created, and optimized solution analytics and reporting mechanisms that showcase the product's value to clients.

• Assistant Project Manager · Centers for Disease Control and Prevention2019-09-01 – 2021-09-01

  •Established and executed effective strategies to ensure accurate tracking of project goals through real-time reporting and assessments. •Developed and facilitated training for staff to equip them with the knowledge and skills required for the successful execution of projects. •Facilitated inter-departmental communication by building partnerships with 25+ stakeholders to keep projects on track & ensure alignment in strategy execution.

• Claims Research & Resolution Representative · Humana2018-12-01 – 2019-08-01

  •Conducted in-depth financial analysis: Analyzed claims data to identify trends and root causes of underpayments and processing errors. •Provided data-driven insights: Provided actionable recommendations to improve claims submission processes, contributing to strategic decision-making. •Leveraged cross-functional collaboration: Led internal teams to develop and implement solutions within claims processing systems, enhancing overall operational efficiency.

• Virtual Teller · Oriental2018-06-01 – 2018-09-01

  •Managed relationships with a portfolio of retail and small business clients, providing personalized financial solutions. •Analyzed financial conditions: Analyzed client’s cash flow, delivering insights that informed strategic recommendations. •Collaborated with internal stakeholders: Partnered with credit and risk management departments, ensuring that tailored financial solutions adhered to risk analysis and regulatory standards. •Conducted financial assessments: Identified opportunities for cross-selling banking products, •Acted as a liaison between clients and product specialists: Facilitated discussions on financial products, akin to advising clients on strategic business decisions, shareholder relations, and corporate recapitalizations.

Education

• Ana G. Mendez UniversityMaster of Business Administration - MBA, Project Management
• Inter-American University of Puerto Rico - Metropolitan CampusBachelor's degree, Natural Sciences

Similar talent on Pangea

Licelot R.Experienced Project Manager & Scrum Master specializing in IT and Business ProjectsNew York, NYZZac P.Experienced IT Project Manager with Expertise in Agile and Strategic PlanningCaitlyn W.Agile Expert | Scrum Master | MBA CandidateMinneapolis, MNKristen Q.Strategic Project Management Leader | Agile & Waterfall Expert | Driving SaaS Implementations & IT TransformationsColorado, USA