Kristen Quintana, PMP, PSM I

About

I'm a results-driven Project Management Professional (PMP) and Professional Scrum Master (PSM) with over 12 years of experience leading IT product launches, SaaS implementations, and enterprise-wide transformations. With expertise in both Agile and Waterfall methodologies, I specialize in optimizing processes, managing large-scale projects, and driving cross-functional teams toward success. My focus is on building high-performing PMOs, improving operational efficiencies, and aligning business objectives with technology solutions to drive measurable results. Throughout my career, I have successfully led multimillion-dollar initiatives that improved cost controls, strengthened fraud prevention strategies, and streamlined enterprise resource planning. By leveraging data analytics, automation, and governance frameworks, I have helped organizations improve compliance, reduce inefficiencies, and increase profitability. I thrive in dynamic environments where I can apply strategic thinking, change management expertise, and stakeholder engagement to ensure seamless project execution and business transformation. Selected Accomplishments include optimizing IT Procurement Processes, strengthening fraud prevention strategies, and leading complex data migrations.

Experience

• Senior Project Manager · State of Colorado2023-08-01 –

  Drive high-impact projects that align state technology policies to agency goals, fostering collaboration and positioning OIT as a strategic partner. Lead large-scale data migrations and system overhauls, updating infrastructure for compliance with risk and security standards. Improve data efficiency through integrations and centralized data warehouses for strengthened analytics, governance, and fraud detection statewide.

• Senior Project Manager · Elentic Technology Solutions2023-02-01 – 2023-07-01

  Developed a project management framework to optimize IT execution for a $79M client, improving efficiency and strategic alignment. Implemented the first structured intake process, improved prioritization, increased transparency, and optimized resource allocation. Streamlined IT portfolio management, maximized capacity planning for 50 shared resources, while standardizing governance processes to improve accountability and collaboration.

• Sr. Project Manager · University of Colorado2020-01-01 – 2023-07-01

  Collaborated with executive leadership across four campuses to drive enterprise-wide IT success, navigating the university’s complex political landscape. Implemented project management frameworks that streamlined execution and aligned program strategies with individual campus priorities. Secured $2.5M in funding for a cybersecurity initiative and successfully managed three multimillion-dollar programs, improving IT security, data visibility, and efficiency across concurrent workstreams.

• Program Manager (Enterprise) · McGraw-Hill2017-01-01 – 2020-01-01

  Led enterprise SaaS initiatives and product rollouts for the Products & Markets division, improving processes and program scalability. Balanced workloads across the PMO and other resource teams, improving project efficiency and increasing on-time delivery by 23% over two years. Established a Program Management Council to standardize project governance and integrated workflows.

• Senior Project Manager (Enterprise) · McGraw-Hill2014-01-01 – 2017-01-01

  Built the foundational PMO structure for the Enterprise department, defining project management best practices. Managed high-value client deliveries, ensuring seamless execution across multiple courses and sections. Developed centralized tracking tools and dashboards, improving project visibility, strengthening leadership decision-making, and establishing program management for key customers with standardized reporting and weekly check-ins.

• Project Manager (Enterprise) · McGraw-Hill2013-01-01 – 2014-01-01

  Highlighted the need for and value of structured project management in successful implementations. Learned the culture and mission of the organization to define a basic framework for creating an efficient PMO for a startup department. Directed on-time fall delivery for complex clients.

• Associate Project Manager · Pearson eCollege2011-01-01 – 2013-01-01

  Analyzed areas of opportunity to implement projects for ‘not for profit’ schools utilizing ‘for profit’ efficiencies and growth patterns. Created program level management for each client to track overall project impact. Improved communication channels for internal and external client engagement. Worked directly with clients to define project requirements and timelines, created project plans, negotiated timelines and limited resources, and monitored project deliverables to ensure on-time delivery.

• Senior Client Services Consultant · Pearson eCollege2009-01-01 – 2011-01-01

  Cultivated solid working relationships between all eCollege groups and clients. Analyzed client needs to provide options for success. Advocated internally for prioritization of client projects. Defined project requirements and oversaw integrations and product implementations.

• Recruiter · Spherion2007-01-01 – 2008-01-01

  Implemented bilingual job advertisement campaigns for career fairs and print media. Streamlined and managed recruiting/hiring processes including application, interview, drug screens, background checks & training. Managed employee schedules and counselled employees on attendance and productivity issues.

Education

• Regis UniversityMS, Project Management, Organizational Leadership
• Marietta CollegeBA, International Business Management, Spanish, Political Science

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