Lily Videnova

Lily Videnova

Product | UX & Service Design | Strategy | Research

11 yrs experience · London, UK · 30-40 hrs/week

About

Experienced, versatile, and confident Product & UX Designer with a strong computer science and HCI background. Lily has a deep understanding of the Product Design process, from initial concept and ideation to information architecture & journey mapping, wireframing, rapid prototyping and MVP. She embraces the startup mentality, with quick thinking, innovation, and adaptability - even within a well-established corporation. She carries a rich toolkit of UX, service design, and research techniques, enabling her to craft intuitive & engaging solutions that seamlessly align core business objectives with a user-centric methodology. For over a decade now, Lily has worked across multiple disciplines, from tier one banking software, to engineering tools and music industry engagement platforms, constantly demonstrating her uncanny ability to adapt to new and unfamiliar environments.

Skills

Affinity DiagramsCustomer ExperienceDesignDesign SystemsDesign ThinkingHeuristic EvaluationInformation ArchitectureParticipatory designProcess ImprovementProcess OptimizationProduct DesignProduct DevelopmentProduct StrategyUXUX StrategyUsability TestingUser FlowsUser Interface DesignUser-Centered DesignWeb Accessibility

Experience

  • Founder / UX Consultant · Waldo.12-01-2020

    UX and service design consultancy. Clients include SPIRL, Stacklet, Minimum, Greenfish, JPMorgan Chase, Eluvio - The Only Content Blockchain, Citi Bank, Publicis Sapient, GECO Deutschland GmbH.

  • UX Design · Stacklet06-01-2021

    Responsible for designing user experiences and interfaces for Stacklet's products.

  • Service Design Consultant · JPMorgan Chase & Co.01-01-2021 – 06-01-2021

    Provided service design consultancy to enhance customer experiences and streamline service processes.

  • Senior User Experience Designer · Canonical03-01-2020 – 01-01-2021

    Led the design on snapcraft.io - the App Store for Linux. Designed consumer, publisher, and brand store experiences across web, desktop, and CLI.

  • UX Designer · Canonical05-01-2018 – 02-01-2020

    Worked on MAAS (Metal as a Service) - an open source tool for managing a bare metal cloud.

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