Lindsey Wohlman

About

As an experienced event coordinator and guest services professional, I excel in delivering exceptional experiences through attention to detail, clear communication, and creative problem-solving. My hands-on experience includes coordinating high-volume events, managing logistics, and resolving guest concerns, which has prepared me to thrive in dynamic, fast-paced environments like gaming conventions and promotional events. With a passion for storytelling and a background in project management, I am adept at managing both digital and in-person initiatives, ensuring seamless execution across multiple platforms. My Google Project Management and CAPM certifications, combined with strong organizational skills, enable me to handle tasks such as coordinating travel plans, managing data analysis, and copyediting with precision. I’m eager to contribute my collaborative spirit and commitment to inclusivity to my next role. I also have experience in the retail, entertainment, and logistics industries.

Experience

• Team Lead Manager · Tractor Supply Company2024-10-01 –

  As a Team Leader at Tractor Supply, I support the Store Manager and Assistant Store Manager by driving operational, sales, and merchandising goals while ensuring our customers enjoy a Legendary Customer Experience. My role involves training team members on policies and procedures, creating a safe, positive, and productive environment for team members, customers, and vendors. Each day, I oversee tasks like opening and closing procedures, handling cash and bank deposits, organizing workflow, and assigning duties. I am responsible for merchandising, pricing activities, and maintaining loss prevention standards. I also resolve customer issues to ensure a memorable shopping experience. Additionally, I train team members in daily tasks, supervise cash handling, and operate equipment such as forklifts and balers.

• Associate · Amazon2024-09-01 – 2024-10-01

  Receive, sort, and organize inventory for efficient package distribution. Prepare customer orders for timely delivery by scanning and stacking packages on pallets. Operate handheld devices and scanning equipment to track inventory and manage workflow. Adapt to a fast-paced, physical environment requiring standing, lifting, and moving items. Ensure packages are handled safely and efficiently to meet strict deadlines. Collaborate with team members to optimize processes and improve productivity.

• Social Media Representative · Self-employed2022-05-01 – 2024-10-01

  Produced engaging and informative TikTok videos focused on board game reviews, unboxings, and related content, helping to increase follower engagement and boost brand visibility. Wrote and edited clear, compelling scripts, captions, and video descriptions, ensuring all written content was grammatically accurate and aligned with the brand’s tone and messaging. Stayed up-to-date on the latest board game trends and TikTok features, allowing for relevant and trending content creation. Engaged with followers by responding to comments, addressing feedback, and answering questions to foster a strong community connection. Tracked and analyzed video performance metrics, adjusting content strategies to improve engagement. Worked with game publishers to secure collaborations, early access to new releases, and promotional opportunities.

• Quest Con Volunteer · Quest Con Orlando2024-09-01 – 2024-09-01

  Supported various operations, including guest registration, where I distributed badges, assisted with on-site payments, and answered attendee questions. Acted as a room monitor, checking badges for access to panels and the convention hall. Handled logistical tasks as a runner, such as stocking water and snacks, delivering equipment, and ensuring smooth event operations. Contributed to both the setup and breakdown of the event, assisting with tables, chairs, and other materials. Served as a board game librarian, managing the re-shelving of games and monitoring the game room. Supported VIP guests by escorting them around the convention and providing private runner assistance as needed.

• Demonstrator / Exhibitor · Asmodee2024-07-01 – 2024-08-01

  Engaged and educated players by demonstrating games in a fun and engaging manner to drive interest and sales. Maintained extensive product knowledge, providing detailed information about games, rules, and company products. Communicated effectively, explaining game rules clearly and rephrasing as necessary to ensure player understanding. Proactively engaged with the public, initiating interactions and offering promotional materials to attract participants. Collaborated with team members, working seamlessly to ensure smooth transitions during demos and providing mutual support. Ensured consistency and honesty by following a consistent demo pattern and communicating product availability transparently. Demonstrated reliability by showing commitment and consistently performing well under challenging conditions.

• Financial Administrative Specialist · Florida Truck Group/Orlando Freightliner and Ocala Freightliner2023-02-01 – 2024-03-01

  Played a pivotal role in the financial operations of the organization, with a focus on cash management, ticket processing, return ticket handling, and daily account reconciliation. Demonstrated proficiency in organizing and managing paperwork, ensuring accurate record-keeping and efficient document retrieval. Responsible for posting invoices and maintaining meticulous records, contributing to the accuracy of financial transactions. Collaborated seamlessly with cross-functional teams, employing effective communication and interpersonal skills to achieve shared goals. Utilized a range of office products and software daily, showcasing adaptability and technological proficiency. Secured a promotion within three months of joining, showcasing dedication and swift acquisition of responsibilities.

• Guest Services Coordinator · Walt Disney World2018-09-01 – 2023-01-01

  Orchestrated seamless dining experiences by efficiently assigning guests to their reserved tables, ensuring optimal flow and organization within the restaurant. Managed wine, beer, and champagne orders, collaborating closely with servers to facilitate timely delivery to tables. Oversaw the reservation check-in process, meticulously verifying and updating guest notes and information for accuracy. Maintained continuous mobility throughout the restaurant, providing real-time updates on table status to the team, optimizing guest service. Certified trainer for all responsibilities, contributing to team development and ensuring consistent service excellence.

• Office Assistant · Coach Corral2012-06-01 – 2018-07-01

  Proper phone etiquette Collaborated with management and multiple offices Implemented new organizational techniques Utilized multiple forms of technology Gathered and updated office data in a timely manner Created office correspondence, received and delivered mail

Education

• Western Washington UniversityBachelor's degree, Multi-/Interdisciplinary Studies, General
• Florida Atlantic University - College of BusinessCertificate, Hospitality Administration/Management

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