Raquel Savage

About

I am a driven and results-oriented professional with a proven track record of successfully launching partnership programs. I'm passionate about providing top-notch customer service and have consistently demonstrated my ability to increase sales, with a recent achievement of increasing sales revenue by over 9 million. My unique combination of skills and experience makes me a valuable asset to any team. When I'm not working, you can find me hiking or bouldering outdoors.

Experience

• Assistant · Block Brands LLC09-01-2024

  I create a lotion for an e-commerce company; fulfill packing logistics; track inventory, and I assist with marketing strategies for partnerships.

• Producer & Moderator · National Association for Public Defense03-01-2024 – 03-01-2024

  Expert in Zoom Management & Participant Engagement Dynamic and detail-oriented Zoom Producer & Moderator with a proven track record in orchestrating seamless virtual conferences. Adept at managing up to 268 participants while ensuring no double bookings and maintaining optimal time management. Skilled in leveraging Zoom's functionalities for smooth operation and adept at fostering engagement through effective moderation techniques. Seeking opportunities to contribute expertise in virtual event management to drive success in professional gatherings. Key Skills: Virtual Conference Management ; Zoom Production & Moderation; Participant Engagement Time Management; Event Coordination; Technical Proficiency; Problem Solving; Attention to Detail; Communication Skills; Team Collaboration Experience: Virtual Conference Producer & Moderator Rise, Resist, Represent Virtual Conference Event | March 14,2024- March16, 2024

• Assistant Property Manager · SVN | Second Story Real Estate Management04-01-2024 – 05-01-2024

  As an Assistant Property Manager, I bring strong attention to detail, a positive, team-oriented mindset, with a problem-solving background. My proficiency in Microsoft Office and Google Workspace ensures efficient operations. Physically, I am capable of reporting in person to the office, walking properties, lifting items, and climbing stairs. Purpose: I act as a representative of SVN | Second Story, ensuring our residents feel at home. From lead inception to move-out, I create positive experiences throughout their stay. My commitment extends to maintaining healthy occupancy levels and enhancing property owner satisfaction. My Responsibilities: Internal and External Communication: I promptly receive, review, and respond to all communication. Meeting Participation: I actively engage in leasing meetings, company-wide gatherings, and other essential sessions. Lead Management: I respond promptly to incoming leads and consistently follow up. Prospect Relationships: By actively listening to prospects’ needs, I build strong relationships. Leasing Expertise: I lease and pre-lease apartments through on-site community tours. Lease Management: I monitor lease expirations and skillfully manage renewals. Online Marketing: I accurately market apartment availability across various online platforms. Documentation: I meticulously document interactions in the guest card feature and record resident information during conversion. Fair Housing Compliance: I stay updated on and adhere to Fair Housing Laws. Community Tours: I guide prospects during community tours and assist in the application process. Move-In Coordination: I handle all documentation required before move-in. Resident Records: I maintain up-to-date records on resident information, including renter’s insurance, vehicle details, and pet information. Move-Out Process: I promptly process move-out notices and distribute relevant information to residents. Property Maintenance: I assist management in routine property walks.

• CSR Administrative Coordinator · Spectraforce Technologies08-01-2023 – 03-01-2024

  SAP Support Project and customer service invoice deduction from customers. • The department has inherited a huge backlog of deductions that requires assistance with helping customers, researching web portals, and data entry. I synthesize data and relate it to open issues. • Strong organization and communication skills. • Data entry, MS Office, Excel, and PowerPoint. • Ability to research and recognize correlations and identify solutions that increase productivity • Ability to work as a team; utilize Salesforce when running reports. •Manage 157 vendor portals; create visually appealing instruction manuals for the team. • Utilize Supplier Performance Management Dashboard; this dashboard allows reports to be viewed/monitored when shipping which increases reliability along with compliance for both OMS/Legacy and IPC/Modern Purchase orders (built in greenfield).

• Administrative Reconciliation Specialist · MedSrv11-01-2022 – 07-01-2023

  I run recon programs at the appropriate day and time. Break down results spreadsheets using Excel, and send to the appropriate parties. Analyze results and update accounts accordingly. Post payments and/or adjustments to correct balances. Complete analysis of results in a timely manner. Monitor results for patterns that could indicate missed payment or placement files. Manage AHS Cerner Discrepancies and WEHAVE files.

• Scheduling Coordinator/ Sales Development Representative · Kerby & Cristina RE/MAX11-01-2021 – 11-01-2022

  I work with my team remotely as the first point of contact for prospects. I help acquire new clients daily from various inbound/outbound lead sources provided by our team. I assist in all aspects of the process by prospecting, cultivating, setting appointments, and managing leads in our contact management database system. I obtain critical information about buyer/seller leads and schedule appointments with qualified leads for the Listing and/or Buyer Agents. I'm always passionate about achievement and measurables during my professional goals. I draw energy from working with people and take ownership of the sales process to maximum effectiveness. I have the drive to achieve or exceed productivity, appointment setting, and revenue targets while effectively assisting customers with their inquiries. I closed 26 houses for my team in 12 months which increased their sales revenue by 8.2 million. My vision & mission is to help clients achieve their goals through our expert team and innovative systems. My core values that align with the company are to stay humble, hustle, grow, learn, positive attitude, and never focus on problems-only solutions.

• Leasing & Marketing Consultant · Epoch Residential11-01-2020 – 11-01-2021

  I work on marketing engagement for our community and help our team work on the Daily Activities Report. I ensure all of our leads in CRM are completed promptly. With our property still in the construction lease-up phase three; I make sure all our guests understand where our location is with detailed step-by-step directions. I work remotely, and onsite with my team. I brainstorm multiple ways for us to utilize social platforms, and I keep us involved with local organizations for partnerships. I had to become flexible, resilient, and humble. Very comfortable adapting to a constantly changing environment due to how much change happens at new construction properties. Mandolin at Stream Valley is a property under construction, and I had to be aware of OSHA safety guidelines for safe transportation.

• Leasing & Marketing Specialist · RAM Partners LLC11-01-2019 – 11-01-2020

  I've transferred to another building with RAM as a Leasing & Marketing Specialist. I started at Niido Nashville when the building was managed by RAM Partners LLC. August is when I transferred and I enjoy leasing. I strive to provide a great home to our residents as I'm giving them outstanding customer service. I've been able to learn more about the following: Yieldstar; resident retention; key track system; Bluemoon; Access It key fob programming; rent Cafe; CRM; administrative tasks; Market Survey; Resolve application screening; Yardi; guest cards; file building for leases along with working on file audits. I report to my Assistant Property Manager and we both report to our Property Manager. With our sister property being very close occasionally I will help out at the other building and I'll attend meetings/workshops at our sister property.

• Stagehand · Rhino Staging & Event Solutions08-01-2018 – 07-01-2020

  Before I started work at this company they had me attend safety meetings, and I became more familiar with OSHA in a performance setting. I would set up and take down the conversion floors during overnight shifts; work other performances; assist with audio, video, lighting; loading. Working at a fast yet efficient pace.

• Practice Representative · Advanced Spine & Wellness08-01-2019 – 11-01-2019

  I am the face of this facility to the community at large. I manage all of our social media accounts and outreach our practice services to local businesses, professionals, and other companies using networking along with marketing skills. I keep our schedule organized and set up health lectures along with the spinal screening events we do. Remote work & administrative tasks are required, ensuring all emails and calls are taken care of using efficient communication skills. Manages budget; monitors sales; along with profits to determine what's best for our company.

• Coach · Flying Axes05-01-2019 – 11-01-2019

  I'm an outgoing Coach who is patient with various types of people; I've learned basic building skills for making an axe. I'm able to provide good communication to customers along with being a team player when needed during busy days.

• Coach/Route-Setter · The Crag09-01-2018 – 11-01-2019

  We have four groups of kids divided by skill and these groups of kids are being coached for climbing; I lead our Recreation Team. I had to make sure during route setting I was using ladders safely according to OSHA guidelines, and I made sure to guide others in safe practices throughout the gym. Occasionally I will help step in if needed for our Senior, Junior, or Competition team in our Youth Program if needed. Mainly I route set for bouldering but I can step in to set up top rope routes when needed. I would help increase engagement during our social media posts for extra marketing efforts.

• Summer Camp Couselor · Leadership Academy06-01-2019 – 08-01-2019

  I have had the opportunity to work at Camp Warner Park, GROW Enrichment Camp, Camp Bells Bend Beaman, Nashville Sail Camp, Teen Leadership Adventure, and Mountain Bike Camp when I'm a Camp Counselor with this organization. My focus is to help children appreciate mother nature and learn various skills from the outdoors. As I work outside I'm encouraging the youth to embrace the best parks in Nashville; this allows me to create lifelong positive memories with them. Experience leading and managing a team ability to analyze accidents, be aware of potential safety concerns, and conduct reviews of any activities we have in place. This position allowed me to gain experience in emergency response for outdoor activities, and I currently hold First Aid and CPR certificate.

• Physiotherapist · Real Madrid Foundation Camps USA06-01-2019 – 06-01-2019

  While kids participated in soccer during this camp, I was helping keep athletes at their optimal performance when training. My focus is on the science of movement to help restore, maintain and maximize their physical strength, function, motion, and overall well-being when the athletes are in action. I made sure to lead and manage a team while I can analyze accidents that may happen on the soccer field. I have experience in emergency response soccer injuries, and I currently hold First Aid along with a CPR certificate.

• Manager · Pure Sweat + Float Studio06-01-2018 – 10-01-2018

  Front desk clerical work; positive customer service. Increased engagement through various marketing efforts. Open up shop and help keep the studio clean to uphold a serene environment. Network with the community; inform patients about the benefits of infrared sauna and float therapy. Work on research for the company along with creating various types of files for the organization.

• Fulfillment Associate · Amazon09-01-2017 – 08-01-2018

  Trained on the basics of OSHA to work safely as a scanner, water spider, splitter, sort slider, and gatekeeper. Paid close attention to detail when working with packages.

• Chiropractic Therapy Assistant · Roth Wellness & Chiropractic01-01-2018 – 05-01-2018

  Assist neuropathy patients; acupuncture; Sculpsure; Pelleve; ARP Wave; percussion; nutrition testing; foot detox and other non-invasive therapy for patients. Clerical work; great customer service. Be a positive team player. Pay attention to detail.

• Gymnastics Coach · Boost FitClub08-01-2017 – 01-01-2018

  Ensure to give children proper instruction. Keep children engaged by being enthusiastic along with creative during drills. Teach children basic body mechanics, for intro gymnastics and a few advanced gymnastics.

• Strength and Conditioning Intern · The University of Texas Rio Grande Valley06-01-2017 – 08-01-2017

  I worked under the supervision and guidance of Lucas Monroe who is the Head Coach for Strength & Conditioning for athletes of the UTRGV. Trained D1 athletes in proper form and made sure they were aware of certain goals to aim for during their training.

• Rock Wall Staff · University of Texas Rio Grande Valley05-01-2016 – 08-01-2017

  Ensured everyone who visits the wall not only has fun but also understands how to be safe during this type of activity. Actively engaged in marketing efforts, and understanding trends happening to encourage more of a following on our social platforms. Voice proper communication along with showing specific techniques, allowing the customer to have a joyful experience while learning more ways to be fit. Route set and clean holds.

• Research Assistant · University of Texas Rio Grande Valley01-01-2017 – 06-01-2017

  Worked with Dr.Yoo along with others in this department to understand the HIIT program more in-depth, learning what psychological pros/cons staff and students may obtain using the exercise program. Participated how to calculate V02max and used tools such as skinfold test and Bod Pod for BMI while using data from a Fit Meter.

• Fitness Trainer · University of Texas Rio Grande Valley09-01-2016 – 12-01-2016

  Shadowed Steven Jondreau to experience working with the level of NFL football players and assisted with game hands-on training for Pharr Phantoms Football Team.

• Writer · The Community Press04-01-2016 – 06-01-2016

  I wrote nonfiction interviews weekly for a newspaper company called The Community Press. I completed them during their deadline and made sure to keep everything organized. There was a natural flow from my conversations, and this allowed me to connect with many amazing individuals. Each time I interviewed someone it was a chance for me to help my community feel heard in the area. A newspaper article that captivates readers will create more engagement in the community. I'm very grateful I was able to build my writing skill set further during this opportunity.

• Intramural Staff · The University of Texas-Pan American01-01-2014 – 12-01-2015

  Efficient at de-escalating uncooperative people that attended and played the sports game. Enforced rules and policies throughout the games, and acted as a referee, line judge, and scorekeeper.

Education

• University of Texas Rio Grande ValleyBachelor's Degree, Kinesiology
• Mercedes High SchoolDiploma

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