Mahika Chadha

About

A fourth-year student at Northeastern University earning a combined major in Computer Science Cognitive Psychology with a minor in Entrepreneurial Startups. Passionate about understanding technology and its associated user interaction. Experienced in UX research, process mapping, software testing, and user experience design across various industries.

Experience

• UI/UX Software Engineer Co-op · Delsys2025-01-01 –
• Research Assistant · Brain Game Center2024-09-01 – 2025-01-01

  - Conducted software testing on a tablet-based cognitive training app by stress-testing features and identifying usability issues that could disrupt study sessions. - Logged detailed feedback and participant behavior to inform iterative improvements to the app’s UI, especially for accessibility and ease of use for older adult users. - Guided elderly participants through app-based memory and attention tasks, narrating steps and troubleshooting in real-time.

• UX Research Business Analyst Co-op · PVH Corp.2023-06-01 – 2023-12-01

  - Led UX research and process mapping for a new IT service desk platform, helping define functional requirements from scratch. - Designed visual onboarding guides for PVH’s company-wide migration to Microsoft 365, ensuring smooth adoption across teams. - Automated IT ticket triage via MS PowerApps using custom forms and logic.

• User Experience Design Intern · Nestingale, Inc2023-01-01 – 2023-06-01

Education

• Northeastern UniversityBachelor of Science - BS, Computer Science and Cognitive Psychology
• The Hun School of PrincetonHigh School Diploma

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