About
Experienced General Manager in the hotel and grocery store sectors with skills in strategic planning, staff supervision, and customer service. Proficient in developing marketing strategies and ensuring regulatory compliance.
Skills
Experience
- Hotel General Manager · HoReCa Sector–
Strategic planning and management of hotel operations, monitoring daily operations, supervising staff and ensuring high-quality customer service, developing marketing strategies to attract new clients and retain existing ones, handling customer feedback and resolving complaints promptly.
- Grocery Store General Manager · FMCG Sector–
Overseeing daily store operations, managing inventory levels, ordering stock, and minimizing waste, supervising staff, including hiring, training, and performance evaluations, implementing sales strategies to increase revenue and meet targets, ensuring compliance with food safety regulations and company policies.
Education
- Georgian-American University (GAU)Business Administration
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