Shyloh Opalecky
Experienced Manager Specializing in Customer Service
3 yrs experience · <10 hrs/week
About
With a solid foundation in management and customer service, I have developed a diverse skill set through various roles. I earned my High School Diploma from Marshall High School in 2020. My career began as a Shift Manager at Jimmy John's, where I honed my skills in client communication and operational oversight. I then transitioned to an Administrative Assistant/Receptionist role at Blue Lotus Tattoo, managing client appointments and ensuring a welcoming environment. Returning to Jimmy John's, I advanced to Assistant General Manager, where I oversaw daily operations and staff management, ensuring customer satisfaction and maintaining store standards. Currently, I continue to excel in this role, delivering exceptional service and addressing tenant requests with a courteous approach. My experience reflects a commitment to excellence and a passion for creating positive customer experiences.
Experience
- Assistant General Manager · Jimmy John's
As an Assistant General Manager, likely responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining store standards.
- Administrative Assistant/Receptionist · Blue Lotus Tattoo
Managed client appointments and maintained accurate client records. Performed general office duties, including scanning and faxing documents. Ensured a welcoming environment for clients and maintained shop cleanliness.
- Assistant General Manager · Jimmy Johns Sandwiches07-01-2023 – 07-01-2024
Delivered exceptional tenant service, promptly addressing requests and issues with a courteous approach.
- Shift Manager · Jimmy Johns04-01-2018 – 09-01-2020
Monitored and responded to client inquiries via phone and email.
Education
- Marshall High SchoolHigh School Diploma or GED
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