Mary Mungai

About

With a background in Tourism and Travel Services Management from the East African School of Aviation, I have developed a strong foundation in the travel industry. Currently, I am a Tour Consultant at Kenya Outdoors Tours And Travel, where I specialize in crafting personalized travel itineraries, booking accommodations, and offering expert travel advice to clients. Previously, I served as a Customer Service Representative at Kenya Airports Authority, where I honed my skills in passenger assistance, inquiry handling, and ensuring a seamless airport experience. My experience in both customer service and travel consultancy has equipped me with the ability to effectively manage client needs and enhance their travel experiences. I am passionate about delivering exceptional service and creating memorable journeys for travelers.

Experience

• Tour Consultant · Kenya Outdoors Tours And Travel02-01-2024

  As a Tour Consultant, responsible for planning and organizing travel itineraries, booking accommodations, and providing travel advice to clients.

• Customer Service Representative · Kenya Airports Authority06-01-2023 – 07-01-2024

  As a Customer Service Representative, provided assistance to passengers, handled inquiries, and ensured a smooth airport experience.

Education

• East African School of AviationTourism and Travel Services Management

Similar talent on Pangea

Precious L.--Nairobi, KenyaFranco O.Freelance Writer | Marketing SpecialistKisii, KenyaMonique B.Entrepreneur and Brand Management ExpertNairobi, KenyaJenny P.Executive Assistant & Marketing StrategistCheyenne, WY