Matt Hershman
Director of Product Management | Outcome-Focused Product Leader | eCommerce, Marketplaces, Supply Chain & Internal Tools | Building Products & Teams that Scale | Problem Solver
16 yrs experience · Wilmington, DE · 30-40 hrs/week
About
I solve problems — sometimes with technology, always with a customer-first and outcome-focused mindset. I love building things that scale — teams, processes, and products. I help fast-moving companies tackle big challenges and create meaningful, lasting impact. With a background in Product Management and Operations, plus an MBA from Carnegie Mellon’s Tepper School of Business, I take a holistic, data-driven, and systems-thinking approach to building products, solving operational inefficiencies, and delighting customers. I thrive at the intersection of operations and technology, where better systems lead to better customer experiences and stronger businesses. I’ve worked across the spectrum — from scrappy pre-seed startups to hyper-growth companies scaling into the Fortune 500. Along the way, I’ve built and led high-performing teams, always focusing on empathy, execution, and impact.
Skills
Experience
- Director of Product Management · Xometry2023-05-01 – 2025-07-01
- Senior Product Manager · Carvana2022-03-01 – 2023-05-01
- Product Manager · Carvana2020-08-01 – 2022-03-01
Phoenix, Arizona, United States
- Founder & Principal Consultant · Hershman Group LLC2018-10-01 – 2020-08-01
Greater Denver Area
- Senior Manager, User Retention · Ibotta, Inc.2018-02-01 – 2018-10-01
Greater Denver Area
- User Retention MBA Intern · Ibotta, Inc.2016-05-01 – 2016-08-01
Greater Denver Area
- Operations & Product Manager · CustomInk2012-06-01 – 2015-07-01
Washington D.C. Metro Area
- Lead Sales Associate · CustomInk2011-07-01 – 2012-06-01
Washington D.C. Metro Area
- Sales Associate · CustomInk2009-08-01 – 2011-07-01
Washington D.C. Metro Area
Education
- Carnegie Mellon University - Tepper School of BusinessMaster of Business Administration (MBA)
- University of Maryland - Robert H. Smith School of BusinessBachelor of Science (B.S.), Marketing
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