Melissa de Britto

About

An accomplished Staff Product Designer with extensive experience in leading design initiatives for global companies. Specializes in product design, UI/UX, and design systems. Successfully led projects that have driven significant business growth, operational efficiency, and brand evolution. Experienced in working across various industries including technology, finance, and education.

Experience

• Staff Product Designer · Deel2025-01-01 –

  Working on Global Payroll.

• Staff Product Designer · Deel2024-07-01 – 2025-03-01

  - Led the successful migration and integration of products from Zavvy (acquired by Deel), including a complete redesign of the Learning module. - Designed new capabilities for the Learning product within the Engage suite, leveraging AI/LLMs. - Evolved Deel’s design system to accommodate new use cases, creating new components and design patterns from scratch. - We achieved 4x the commercial goal for the Learning product in less than a year post-acquisition, despite development constraints during migration. - Partnering closely with C-level executives to align design with business goals. - Reviewing the work of Senior Product Designers to elevate product design standards.

• Senior Product Designer · Deel2022-11-01 – 2024-07-01

  Deel’s all-in-one HR platform supports global teams in 150+ countries. Named the fastest-growing SaaS company in 2022, we’re on our way to reach $1B ARR. Highlights → Led end-to-end product design of foundational frameworks including roles & permissions, audit logs, notifications, and email daily digest systems → One of the key contributors to the platform-wide UI/UX redesign project → Recognized in Q3/23 Values Recognition program for "Exceeding Expectations"through exceptional performance and dedication → Spearheaded multiple 0-to-1 initiatives that drove the platform's evolution and scalability, enabling worldwide release of new products and services → Instrumental in building scalable solutions that supported the company's rapid growth trajectory and international expansion

• Tutor · CareerFoundry2021-09-01 –

  Tutor for the UX Design course. I help students from US, Canada and Europe to build their portfolios and kick-off as UX designers: from research to delivery.

• Freelance Teacher · Coderhouse2023-06-01 – 2024-07-01

  Teacher of the UX Design course. https://www.coderhouse.com.br/

• Senior Product Designer · Nubank2021-08-01 – 2022-11-01

  Driving Nubank's global scalability through state-of-the-art solutions for the CX Platform. Highlights → I designed solutions that helped Nubank to save ~4.5mi BRL/month in operational efficiency → Designed solutions that enabled the company to launch NuConta in Mexico, all while ensuring compliance with SOFIPO’s regulations. → I spent one year working without a Product Manager in a team, leading and ideating solutions alongside Business Analysts and Engineers that have successfully increased customer satisfaction and operational efficiency. → I've also been working as a recruiter, being trained to recruit new Product Designers following Nubank's culture and principles. → Constantly evaluated as Meets High Expectations & Frequently Exceeds High Expectations in the performance cycle.

• Senior Product Designer · Youse Seguros2021-03-01 – 2021-08-01

  Youse is one of the largest insurtechs in Latin America. I worked with the Pricing & Underwriting squad, collaborating with PM's, data scientists, developers and business analysts to improve the inspection, onboarding and claim processes. I left to join Nubank, a company I dreamed of working for since college.

• Senior User Interface Designer · Netcracker Technology2019-09-01 – 2021-03-01

  I worked with a global and multicultural team from Russia, Ukraine, India and Canada, designing market-leading cloud solutions for the telecom industry used by companies such as Google, Softbank, Rakuten and Vodafone. I have designed well-defined interfaces for highly complex products aimed at technical users such as: • Low/No-Code Tools for Chatbots, Machine Learning & Automation Platforms. • Graphic Tools for Network Topology and Visualization, Data Center Management and BSS for Network Automation and Orchestration. • Workforce Management (WFM), Field Service Solutions (FSM), Service Desks & Customer Engagement Platforms. Highlights • I was promoted from mid-level to senior after 1 year with the company.

• User Interface Designer · Netcracker Technology2019-09-01 – 2020-11-01
• Product Owner & Designer | First Hire · Auvo Tecnologia2018-08-01 – 2019-09-01

  Auvo is a B2B startup for Field Workforce & Service Management, focused on technical and maintenance companies, such as HVAC, telecom & security. I served as product owner and designer behind the release of 2 new products that led to a huge increase in revenue and NPS in 2019, which enabled the company to expand across Latin America in the following years. Highlights • I was the first UI/UX designer hired by the company, responsible for evolving the MVP usability, conduct user-centric research, ideate new products and improve product value proposition. • There was no Product Manager in the company. I worked directly with the CEO, CTO and managers from Marketing & Sales teams to define and prioritize the new releases. • Redesigned the company's website, landing pages and blog all by myself to evolve brand perception, boost conversion and acquire new customers. • Promoted from Intern to Product Designer after 5 months in the company. Co-managed 2 designers from the Marketing department. Skills • Quantitative & Qualitative Research; • Prioritization & Scope Definition; • Product Design, UI/UX; • Branding & Product Strategy; • Creative Writing based on Search Engine Optimization (SEO) best practices;

Education

• USP - Universidade de São PauloPós-graduação Lato Sensu, Data Science e Analytics
• Universidade Federal de GoiásBachelor’s Degree, Graphic Design
• IxDF - The Interaction Design FoundationGet Your Product Used: Adoption and Appropriation
• IxDF - The Interaction Design FoundationUX Research, UX Research
• IxDF - The Interaction Design FoundationUX Management and Strategy, User Experience
• UdacityDesign Sprint Foundations, Product Design
• Colégio Santo AgostinhoEnsino Médio
• Columbia EngineeringApplied Machine Learning
• Universidade Federal de Goiás (UFG)Bachelor's degree, Philosophy

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