Menna Hammouda

About

Mid-level UI/UX designer, creative storyteller, and spatial experience designer with six-plus years of experience crafting intuitive digital and spatial experiences. Able to translate research insights into usable interfaces and experiences across web and physical environments.

Experience

• Barista · Catalano Coffee Company2023 –

  Customer Service & Operations Management: Oversaw daily pop-up operations, delivering seamless service experiences and driving high levels of customer satisfaction. Team Leadership & Staff Development: Supervised and coached team members to ensure efficiency, consistency, and a positive work environment that supported strong performance. Marketing & Social Media Growth: Produced engaging social media campaigns and video content that boosted customer engagement and increased brand visibility.

• Barista · American Bulldog Coffee Roaster2019 – 2023

  Team Support & Training: Assisted new coworkers in learning tasks and processes to strengthen overall staff performance. Business Development & Idea Implementation: Collaborated with owners by suggesting and implementing new ideas to improve operations and grow the small business.

• Student Intern · Infinity Design Consultant Inc.2018 – 2018

  Engineering & Technical Insight: Gained hands-on experience with engineering concepts through interactive programs and practical applications. Collaboration & Creative Problem-Solving: Worked directly with the PE President to develop innovative solutions for client projects.

• UX/UI Designer · OMH Studios2017 –

  User Experience (UX) Design: Translated research insights into clean, intuitive digital experiences that boosted usability and engagement across web and mobile platforms. Interaction & Information Architecture: Designed wireframes, prototypes, and site maps that streamlined navigation and created seamless user journeys. User Interface (UI) Design & Branding: Built visually compelling, user-friendly interfaces that aligned with brand identity and elevated project outcomes. Collaboration & Stakeholder Communication: Partnered with product managers, developers, and clients to deliver design solutions that balanced user needs with business goals. Usability Testing & Iteration: Led usability testing sessions, analyzed user feedback, and iterated designs to drive higher satisfaction and measurable improvements in user experience.

Education

• Fashion Institute of TechnologyBFA, Spatial Experience Design

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