Mercedes M. Hernandez

About

Bilingual strategic customs and supply chain professional with expertise in global trade compliance, logistics optimization, and Foreign Trade Zone (FTZ) management across North America, Latin America, and the Caribbean. Proven ability to streamline supply chains, ensure regulatory compliance, and enhance financial performance through process improvements. Skilled in coordinating complex trade operations, auditing compliance programs, and managing large-scale logistics for leading automotive corporations. Recognized for improving cost savings and efficiency by implementing lean methodologies and enhancing just-in-time (JIT) deliveries by 90%.

Experience

• Foreign Trade Zone Consultant · QAD Precision (Precision Software)2022-05-01 – 2025-02-01

  Directed FTZ compliance with U.S. Customs and Border Protection (CBP) by reducing activation processes, overseeing audits, and implementing inventory control and record-keeping solutions for regulatory adherence.

• Manager / Head of Section - Import / Export Compliance · Kia Georgia, Inc.2014-04-01 – 2022-05-01

  Managed import/export compliance, documentation management, and scheduling. Directed warehouse and inventory control operations, leading a team of 15 with full control over HR procedures.

• Acting Manager / Head of Section · Kia Georgia, Inc.2013-04-01 – 2022-01-01

  Led import/export compliance, documentation management, classifications, and scheduling.

• Assistant Manager · Kia Georgia, Inc.2011-04-01 – 2013-04-01

  Assisted in managing import/export compliance and scheduling. Supported the team in documentation and classification processes.

• Specialist · Kia Georgia, Inc.2008-07-01 – 2011-04-01

  Specialized in import/export compliance and documentation. Handled scheduling and classification tasks for the team.

• Sr. Import / Export Specialist · Toyota Tsusho America2003-01-01 – 2008-01-01

  Oversaw import/export compliance and managed scheduling for the team. Handled documentation and classification processes.

Education

• University of PhoenixBachelor of Science (BS), Logistics, Materials, and Supply Chain Management
• University of PhoenixBachelor of Science (BS), Business / Integrated Supply Chain Operations Management

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