Mia Anderson

Mia Anderson

Business Administration | Strategic Communications | Social Media | Marketing and Advertising | Alpha Chi Omega Alumna

4 yrs experience · St. Louis, MO · <10 hrs/week

About

With a strong foundation in business and strategic communications, I am currently pursuing a Master of Arts in Strategic Communications at Webster University, following a Bachelor of Business Administration from Southeast Missouri State University. My professional journey includes diverse roles, such as a Customer Relations Specialist at Lutheran Church Extension Fund, where I manage customer relationships to ensure satisfaction. I gained valuable marketing experience as an intern at Glub, contributing to campaigns and social media strategies. My retail experience at Nordstrom honed my sales and customer service skills. As a former small business owner of Mia Nicole Bakery and STL Outfitters, I managed operations, sales, and marketing, developing a comprehensive understanding of business management. My varied experiences reflect a commitment to enhancing customer experiences and driving business success.

Skills

AdvertisingBrandingCommunicationContent CreationContent DevelopmentContent PlanningContent StrategyCopywritingCreative MarketingCreative ThinkingDigital MarketingEmailsInfluencer MarketingInstagramMarketingMarketing StrategyPromotional MarketingSocial MediaSocial Media CommunicationsSocial Media ManagementSocial Media MarketingTikTokWriting

Experience

  • Customer Relations Specialist · Lutheran Church Extension Fund, LCEF11-01-2024

    Responsible for managing customer relationships and ensuring customer satisfaction.

  • Marketing Intern · glub01-01-2024 – 03-01-2024

    Assisted in marketing campaigns and contributed to social media strategies.

  • Retail Salesworker · Nordstrom06-01-2022 – 01-01-2023

    Sales, customer service, and store upkeep.

  • Small Business Owner · Mia Nicole Bakery09-01-2019 – 01-01-2023

    Managed all aspects of the bakery business including operations, sales, and customer service.

  • Small Business Owner · STL Outfitters07-01-2019 – 01-01-2023

    Oversaw business operations, marketing, and sales for the retail store.

Education

  • Webster UniversityMaster of Arts - MA, Strategic Communications
  • Southeast Missouri State UniversityBachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services

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