Michelle Cao

About

Currently pursuing a Bachelor of Science in Informatics with a focus on Human-Computer Interaction at the University of Washington, expected to graduate in 2024. Gained valuable experience as a Barista at Ding Tea from February 2022 to February 2024, where I honed my teamwork and customer service skills by preparing and serving beverages, managing inventory, and maintaining store cleanliness. Additionally, I served as a Health Scholar with COPE Health Scholars from June to November 2021, where I collaborated with healthcare professionals to enhance patient care and services. This role allowed me to develop essential skills in patient care, empathy, communication, and professional ethics. My diverse experiences have equipped me with a strong foundation in both customer service and healthcare, preparing me for future opportunities in the field of informatics.

Experience

• Barista · Ding Tea02-01-2022 – 02-01-2024

  Worked with a team to provide customer service, make and serve drinks and food, restock items, clean, open and/or closing store.

• Health Scholar · COPE Health Scholars06-01-2021 – 11-01-2021

  Worked and assisted healthcare professionals to provide and improve patient experiences and services. Cultivated basic patient care skills, empathy, adaptability, communication, and professional ethics.

Education

• University of WashingtonBachelor of Science, Informatics (Human-Computer Interaction)

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