Michelle Harp

About

I’m a designer fueled by creativity and a love for solving complex problems with simple, intuitive solutions. My work brings ideas to life, creating user experiences that not only function but inspire. From launching a fintech app to overhauling SaaS navigation for nonprofits, my design journey has been all about impact. Now, at a leading design agency, I continue crafting experiences that make a difference.

Experience

• UX/UI Designer · Club Bodega2024

  Led UX design for several high-profile projects for Netflix, driving a 15% increase in user engagement through optimized user flows and intuitive interface Collaborated with cross-functional teams (developers, graphic designer, product managers) to deliver pixel- perfect designs and high-conversion user experiences, achieving a 95% on-time project delivery rate Created wireframes, prototypes, and high-fidelity designs using Figma and Adobe Creative Suite, ensuring seamless handoffs to developers and enhancing cross-team collaboration

• Product Designer · UncommonGood08-01-2023 – 07-01-2024

  Increased user adoption rates by 30% by strategically implementing intuitive dashboards, leading to a 15% increase in overall user satisfaction and loyalty. Implemented design principles to facilitate collaborative workshops with cross-functional teams, guiding the user research process and iterating on app designs, leading to a 20% increase in user engagement and retention metrics. Executed user testing and feedback sessions to iterate on design improvements, ultimately achieving a 95% positive rating from users on the overall usability of the product.

• UX/UI Designer · BrightUp08-01-2022 – 08-01-2023

  Designed and developed a web app for iOS and from start to finish (research, design, test, implement) on a team of three designers. Developed various UI components to deliver an intuitive user experience resulting in an increase in user adoption rate. Executed usability tests, qualitative/quantitative user research, interviews, journey mapping, and prototypes while collaborating with product and engineer teams. Contributed to creating, organizing, and distributing a product design system.

• UX/UI Designer · SiteCare02-01-2021 – 07-01-2021

  Facilitated the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products. Identified design problems and devised elegant solutions. Decreased user abandonment on homepages as well as increased membership subscriptions. Conceptualized and created assets like landing pages, interactive components, blog posts, and product pages.

Education

• MemoriselyDesign Systems, UX/UI Design
• DesignlabUX/UI Design
• Cornell UniversityCertificate, Plant-Based Nutrition
• Auguste Escoffier School of Culinary Arts
• University of Colorado BoulderBachelor of Arts - BA, Communication, General
• Colorado Mountain CollegeAssociate of Arts - AA

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