Miles Johnson
Experienced Healthcare Coordinator and Quality Assurance Specialist
Springfield, MO · <10 hrs/week
About
Experienced in human services counseling and business administration, with a strong background in adult care coordination and quality assurance within healthcare settings. Skilled in crisis management, compliance, and team leadership.
Skills
Experience
- Adult Care Coordinator · Therapeutic Living for Families2018-06 – 2020-08
Provided supervision to staff, handled client-specific issues, and ensured quality care. Managed crisis situations and collaborated with external agencies.
- Therapy Administrator and Quality Assurance Specialist · Therapeutic Living for Families2020-09 – 2023-03
Administered quality assurance protocols, maintained compliance, and managed therapy schedules. Coordinated with clinical teams and ensured adherence to policies.
Education
- Community College of Baltimore CountyAssociate Degree, Human Services Counseling
- University of Maryland University CollegeBachelor of Science, Business Administration
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