Justin Casey

About

Experienced COO with a strong background in healthcare operations, business development, and strategic planning. Proven track record in managing large teams, optimizing workflows, and ensuring compliance with regulatory standards. Extensive experience in financial planning, project management, and organizational leadership.

Experience

• Chief Operating Officer · Waterfall Clinic Inc2022-05-01 – 2025-08-01

  Overseeing day-to-day operations across multiple departments including IT, Facilities, HR, and Nursing, supporting over 100 staff. Partnered with CFO to manage multi-million-dollar annual budget and lead financial planning initiatives. Directed multiple construction projects and clinic expansions, delivering projects on time and under budget. Led compliance reviews for 340B Drug Program and Pharmacy operations, maintaining full audit readiness. Conducted workforce optimization analysis, improving staffing ratios and operational coverage. Implemented new lab interface to support timely patient care. Collaborated with C-suite peers to align strategy with state/federal regulations and organizational mission.

• Clinic Manager · Waterfall Clinic Inc2021-10-01 – 2022-05-01

  Supervised medical assistants and referral staff; led scheduling, hiring, and performance management. Oversaw clinic-wide vaccine and school based health programs and ensured state/federal compliance. Collaborated with senior leadership and clinical education coordinators on staff training and onboarding.

• Pharmacy Compliance Manager · Waterfall Clinic Inc2020-11-01 – 2021-10-01

  Led 340B implementation and compliance audits; developed SOPs and staff education. Served as liaison between pharmacy partners and clinical providers to enhance patient access. Supported Chief Medical Officer with provider relations and administrative functions.

• Interim Clinical Manager · Waterfall Clinic Inc2020-02-01 – 2020-11-01

  Maintained clinic operations during leadership transition, ensuring uninterrupted patient care. Managed hiring, scheduling, and staff oversight for medical assistants and referral staff.

• Provider Specialist/Assistant to the Chief Medical Officer · Waterfall Clinic Inc2018-08-01 – 2020-11-01

  Supported CMO with provider onboarding, credentialing, and daily administrative tasks. Assisted in provider interviews and maintained communication with revenue cycle teams regarding correct billing and chart documentation.

• Personal Support Worker · SOUTHERN OREGON REGIONAL BROKERAGE, INC2018-04-01 – 2018-07-01

  Supported individuals with disabilities in daily living, financial management, and community engagement.

• Home Care Provider · Department of Health & Human Services2015-08-01 – 2018-02-01

  Delivered in-home care services including medication administration, hygiene assistance, and meal prep.

Education

• Portland State UniversityBachelor of Science - BS, Social Sciences
• SWOCCAssociate of Arts - AA, General Studies

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