Molly Kamstra

About

A dedicated Nonprofit & Community Engagement Specialist with experience in program coordination, client support, and cross-cultural communication. Skilled in managing logistics, training volunteers, and enhancing program visibility through effective communication and social media strategies.

Experience

• Administrative Coordinator · Belmont University2025-01-01 –

  Coordinate and support logistics for grant-funded programs, including scheduling, reporting, and day-to-day administrative tasks. Train & coordinate volunteers and student workers to assist with program delivery. Manage internal communications, social media content, and event promotion to increase visibility and engagement. Ensure program efficiency and alignment with university and partner expectations.

• Unit Manager · Surefire Coffee Company09-01-2024 – 01-01-2025

  Oversaw daily operations and directed staff scheduling, inventory, and customer service. Conducted onboarding and staff training while documenting SOPs for team continuity. Balanced multiple priorities and improved process consistency in a fast-paced setting.

• Cafe Manager · LTH Coffee08-01-2023 – 05-01-2024

  Managed staff schedules, operations, and customer service for a high-volume café. Planned and promoted community events, partnering with local organizations. Maintained records for sales, events, and vendor relations.

• Membership Concierge · LIFETIME FITNESS2021-05-01 – 2023-10-01

  Represented the club branch as first point of contact, building relationships and connecting around 100 guests to relevant services daily Promoted membership sales by guiding individuals and groups in informational tours and presentations of club programming, amenities, events, pricing, and policies. Served as department trainer and shift lead, growing and developing the team professionally and personally Assisted members with account maintenance, processing member needs, changes and transactions including program, service, and product payments

• Assistant Program Director · Cherry Creek Presbyterian Church03-01-2021 – 07-01-2022

  Coordinated weekly programming and large-scale events for 150+ students. Supervised volunteers and implemented leadership development processes. Tracked engagement metrics and contributed to budget planning and reporting. Organized annual fundraiser event for 1000 patrons reaching target financial goal

• Lead Teaching Assistant · Big Blue Learning Center2020-08-01 – 2020-12-01

  • Worked with parents and students to make sure remote learning work is completed well • Kept students on task with work and synchronous meetings • Ensured comprehension of material and taught difficult concepts • Supervised learning assistants to ensure quality work is completed

• Program Assistant · Link Year2019-08-01 – 2020-04-01

  Performed various administrative functions, including monitoring audio-visual content, assisting speakers, delivering and sorting mail, preparatory kitchen work, assisting superiors, etc.

• Sales Associate · LOFT Outlet2019-08-01 – 2020-01-01

  • Skillfully prepared merchandise for distribution and placement across the sales floor • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs • Educated customers on different products and product care • Collaborated with team to complete store maintenance, stocking, merchandising and upkeep

Education

• Appalachian State UniversityNonprofit Leadership & Community Engagement, Global Studies

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