About
I am an experienced customer service specialist and sales associate with a strong background in marketing, administrative management, and inventory control. At Pool & Spa Warehouse of Gainesville (2022-Present), I have led social media marketing campaigns on platforms like Facebook, Google, and TikTok while managing product ordering and inventory to optimize efficiency. I have successfully sold Jacuzzi Hot Tubs valued up to $21,000 and coordinated delivery logistics, all while providing exceptional customer service. As a trusted key holder, I ensure store security and access control. Previously, at Floor & Decor (2018-2020), I delivered tailored sales experiences, demonstrated extensive product knowledge, and managed inventory while handling transactions with accuracy. My administrative expertise comes from my role at Vicky's (2020-2022), where I coofdinated cleaning team routes, managed bookkeeping, and built relationships with Realtors and Property Managers. I am highly skilled in QuickBooks, Microsoft Office, Trello, and various marketing tools, including Canva, Adobe, and Photoshop.
Education
- Florida SouthWestern State CollegeAssociate Degree, Business
- University of Central FloridaBachelor’s degree, Marketing
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