Monique Meintjies

About

Hello! I'm a floor manager with a strong background in overseeing daily operations, ensuring smooth coordination among teams, and providing exceptional customer service. With experience in retail, events, and hospitality, I've developed a knack for managing staff, maintaining workflow efficiency, and resolving issues quickly to ensure a top-notch experience for both employees and customers. Key skills include team leadership, problem-solving, communication, and multitasking in high-pressure environments. I'm also skilled at monitoring inventory, ensuring safety standards, and implementing best practices to improve overall performance. I'm passionate about creating an organized and positive work environment where employees are motivated and customers have an enjoyable experience. I thrive on working collaboratively, adapting to new challenges, and making sure operations run seamlessly from start to finish.

Experience

• floor manager · de duine hotel henties bay10-01-2021

  Leadership & Team Management Supervising and leading a team: Providing direction and motivation for employees. Hiring and onboarding new employees: Interviewing and training new team members. Conducting performance evaluations: Providing feedback and setting goals for employee development. Resolving conflicts: Addressing issues between team members or with other departments. 2. Planning & Strategy Setting goals and objectives: Defining clear, measurable targets for the team. Developing and implementing strategies: Creating plans to achieve the team's or department's objectives. Allocating resources: Ensuring that the team has the necessary tools and resources to succeed. 3. Communication Internal communication: Maintaining communication within the team and with upper management. Reporting to senior management: Providing regular updates on progress, challenges, and successes. Client or stakeholder communication: Maintaining relationships with clients or stakeholders, if applicable. 4. Budgeting & Financial Management Managing budgets: Ensuring the team or department stays within financial limits. Monitoring expenditures: Tracking and controlling costs related to projects and operations. 5. Problem-Solving & Decision Making Identifying problems: Recognizing issues that impact the team or organization. Implementing solutions: Taking corrective actions to resolve challenges. Making key decisions: Determining the best course of action in various situations. 6. Performance Monitoring Tracking progress: Using metrics and KPIs to monitor performance. Evaluating team performance: Identifying areas for improvement and coaching employees. 7. Project Management Managing projects: Overseeing projects from initiation to completion, ensuring timelines are met. Risk management: Identifying potential risks to the project or team and developing mitigation plans. 8. Compliance & Quality Control Ensuring adherence to policies: Making sure the team complies with inter

Similar talent on Pangea

Madeleine K.Creative, adaptable and optimistic. I'm always looking to improve, learn new skills and put my best foot forward in order to grow!New York, NYNadia M.Boost Your Business with Expert Email Marketing, Product Promotions & Community Management Services!Abu Dhabi - United Arab EmiratesAngie G.Brand Architect and social media expert, focused on your brand's growthMiami, FLMaiah D.Customer success manager with a love for supporting customers as well a love for expansion opportunities.New York, NY