Angie Gonzalez

About

As a passionate and innovative creative thinker, I thrive on solving complex challenges and building processes that drive business growth. With a strong foundation in Advertising Management and expertise in Marketing, Sports Administration, and Business Management, I bring a unique blend of creativity and operational efficiency to the table. Whether it’s crafting scalable processes, driving operational excellence, or identifying opportunities for innovation, I am dedicated to helping organizations unlock their full potential. Let’s connect and explore how we can turn challenges into opportunities!

Experience

• Event Supervisor · Puppy Sphere2025-08-01 –

  - Led onboarding training sessions for new event facilitators, ensuring alignment with company procedures, brand standards, and guest experience expectations. - Conducted pre-shift team huddles to review operational updates, themed event add-ons, and event objectives. - Oversaw guest check-in, including ticket scanning, ID verification, and waiver completion; provided on-stage support during event speeches. - Managed beverage inventory, coordinated service during events, and ensured facility readiness. - Served as primary contact for unusual or urgent situations, collaborating with management and customer service to resolve issues promptly. - Documented and reported injuries, communicated with city managers, and maintained accurate End-of-Day reports. - Supervised pop-up and private events, handling all pre-event preparation, on-site client relations, and post-event wrap-up. - Participated in monthly leadership meetings to share operational insights, receive updates, and contribute to continuous improvement initiatives.

• Event Facilitator · Puppy Sphere2025-07-01 – 2025-07-01

  - Coordinated weekend event setup, including preparing the yoga studio, puppy area, and themed décor for special weekends. - Provided attentive care to puppies, including feeding, cleaning, and ensuring their safety and comfort during events. - Welcomed and checked in guests, creating a friendly, memorable first impression. - Guided guests on proper puppy handling to promote safety and a positive experience for both animals and participants. - Maintained studio cleanliness and organization, including beverage and puppy stations, throughout the day. - Supported a wellness-focused atmosphere, ensuring each guest’s experience was enjoyable and stress-free.

• Agency Operations Manager · GlueIQ2024-12-01 –

  - Manage Glue IQ’s agency operating system (Productive.io) across all departments - Set up and maintain project budgets, scopes, services, and deals in alignment with client contracts - Troubleshoot and resolve issues related to time tracking and task visibility on timesheets - Support team onboarding and training for operational tools and processes - Collaborate with leadership on forecasting, and profitability tracking - Build and analyze reports on utilization, capacity, margins, and revenue health - Develop and optimize internal workflows for scalability and cross-functional clarity - Serve as the agency’s point of contact for operations, time tracking, and platform support - Align operational systems with financial goals to support informed business decisions

• Project Manager · GlueIQ2024-05-01 – 2024-12-01

  Clients: GAP inc, Royal Bank of Canada, Holley Performance, Scottsdale Resort & Spa, Wyndham Rio Mar, Reyes Beverage Group, Flugy, Teachers of Tomorrow - Managed cross-functional teams including designers, copywriters, media planners, and developers to ensure alignment on project goals and deliverables. - Oversaw project lifecycles from briefing to launch, coordinating timelines, budgets, and stakeholder approvals. - Maintained weekly status updates and reporting to keep internal teams and clients informed of project progress, risks, and milestones. - Collaborated with external vendors to deliver high-quality creative assets and media placements on schedule.

• Vice President of Development · Orange Umbrella Miami2024-01-01 – 2024-08-01

  - Bridging the gap between Client Experience and Operations - Developing internal processes that facilitate the growth of the organization - Oversee the work of Account Managers, Project Managers and Business Consultants

• Director of Project Management · Orange Umbrella Miami2023-01-01 – 2024-01-01

  - Spearhead strategic direction for projects within the organization - Supervise the work of 6 project managers - Oversee and coordinate the resources needed for projects with a defined scope, start and completion point.

• Project Manager · Orange Umbrella Miami2022-08-01 – 2023-01-01

  - Delegate project tasks based on staff members’ individual strengths, skill sets, and experience levels - Ensured that all projects are delivered on-time, within scope and budget - Ensured the execution, delivery and quality of project deliverables by managing and overseeing upwards of 10 projects - Create project timelines with account managers and to keep people accountable for deadlines

• Project Manager · Laundry Service2023-09-01 – 2023-12-01

  Client: General Electric - Quality check key project components while assuring that deliverables are finalized on time - Produce daily “Hot Lists” that helped lead the client team throughout day-to-day operations - Attend and take detailed notes at weekly client meetings

Education

• University of MiamiBachelor's degree, Advertising Management
• University of MiamiBachelor's Degree, Marketing & Advertising Management

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