Navpreet Kaur

About

Team Leader and Brand Ambassador with 2+ years of experience driving brand awareness and sales through promotional events, customer engagement, and social media campaign execution. Skilled in content creation, video editing, KPI/performance tracking, and building vendor/consumer relationships; experienced in event coordination and customer care optimization through data-driven tactics.

Experience

• Team Leader and Brand Ambassador · PK Promotions and Staffing09-01-2024

  • Engaged directly with 150 of consumers daily, effectively addressing inquiries and reinforcing brand values. • Generated 100 new leads and increased sales by 20% through strategic promotional events. • Collaborated with team members to align department goals, processes and procedures. • Successfully managed promotional events and in-store activations, creating meaningful customer experiences and boosting brand awareness. • Acted as a primary point of contact for consumers, building brand loyalty and trust through personalized interactions .

• Admin Assistant and Event Coordinator · Vaughan Office Furniture01-01-2024 – 08-31-2024

  • Generated Facebook and Instagram ads, leading to 19% increase in the website leads. • Oversaw Event setup and breakdown, ensuring all elements were in place for a successful event execution. • Executed targeted marketing strategies, including social media campaigns, resulting in a 25% increase in event attendance.

• Customer Care Executive · Teleperformance03-01-2022 – 01-31-2023

  • Elevated customer experiences through attentive team support, coaching and problem-solving. • Analysed customer service trend data and implemented new tactics to optimize customer care strategies.

• Fashion and Sales Consultant · Bestseller Wholesale India Pvt. Ltd. (Vero Moda/ Only/ Jack & Jones)01-01-2020 – 12-31-2022

  • Analysed seasonal trends and incorporated them into client recommendations. • Prepared invoices, tracked payments, and managed budgets for individual projects.

• Fashion and Sales Consultant · Arvind Lifestyle (U.S Polo/ Flying Machine)01-01-2019 – 12-31-2020

  • Led educational seminars on topics such as body shape analysis and colour theory. • Created visual merchandising displays for retail environments to promote sales.

Education

• Fleming CollegeGlobal Business Management, Global Business Management
• Guru Nanak Girls CollegeBachelor of Commerce (Commerce & Business), Commerce

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