Neema Patel

About

Result and data-oriented computer engineer with extensive experience in project management, technical analysis, and systems programming. Proven track record in optimizing business processes, improving financial outcomes, and driving innovative digital solutions. Experienced in various industries including finance and logistics.

Experience

• Financial Professional · Primerica2023-09-01 –
• Technical Project Manager · Fiserv2023-07-01 –
• Technology Analyst I · Fiserv06-01-2021 – 06-01-2022

  Assisted in project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility. Coordinated with internal resources and third parties and vendors to have a flawless execution of multiple projects. Collaborated with clients to take detailed ordering briefs and clarify that each projects specific requirements are in place.

• Technology Analyst II · Fiserv2022-07-01 – 2023-07-01

  Developed and implemented comprehensive project plans, including scope definition, resource allocation, risk mitigation strategies, and stakeholder communication plans. Led the successful implementation of project management software tools, resulting in increased team productivity and streamlined project tracking. Proactively identified and resolved project risks and issues, employing strategic problem-solving skills to minimize project disruptions and delays. Fostered strong relationships with clients and stakeholders, maintaining open lines of communication and effectively managing expectations. Demonstrated expertise in project scheduling, resource allocation, and milestone tracking using industry-leading project management tools such as Microsoft Project.

• Systems Programming Analyst · UPS2020-08-01 – 2021-07-01

  Executed, analyzed, designed, implemented maintenance, and support of open storage systems back-up and recovery. Planned and performed diagnostic risks on system issues and took corrective actions to ensure continuity of operations. Implemented technologies and processes to improve reliability, efficiency, and availability of systems environments. Supplied specifications and standardized tools for work assignments of moderate risk, impact, complexity, and scope.

• ISM Intern · UPS2020-06-01 – 2020-08-01
• Information Technology Assistant · SelloRama POS Inc.2019-03-01 – 2019-10-01

  Coded point of sales algorithm software providing users with data science and informatic tools for business optimization. Developed a digital product for independent business to utilize technical analysis to improve financial outcomes. Created and provided secure block storage for mobility in cloud computing and access, improving data storage by 15%. Provided, diagnosed and resolved complex inquiries encountered by clients logging all client problems and solutions. Performed team-based software troubleshooting, diagnostics, repairs, installations, and configurations for clients.

• Office Technology & Marketing Assistant · Image Builders2016-02-01 – 2017-09-01

  Utilized market data analysis to assist clients in implementing cost effective measure to market their business saving 20%. Increased efficiency in inventory and customer purchases by optimizing documentation storage maximizing performance. Documented status reports, and provided regular updates on client project deadlines to minimizes resource wastage.

• Project Manager · Clancy's News2009-09-01 – 2017-04-01

  Implemented sale strategies through merchandising, replenishment, product inventory, and loss prevention measures. Applied metric based algorithmic thought process in inventory, order and sales management ensuring satisfactory service.

Education

• New Jersey Institute of TechnologyBachelor of Science - BS, Computer Engineering

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