Allan Staunton

About

Successful leader with over twenty years of proven vision and process improvement results. At Fiserv, leads complex data center projects, capitalizing on ITIL practices and a Six Sigma Black Belt in process optimization. Focused on lean methodologies to steer multiple initiatives to successful, ahead-of-schedule completions. Certified ScrumMaster ensures cross-functional teams are empowered and projects align with strategic business goals. Extensive experience in financial services, manufacturing, retail, and data center management.

Experience

• Senior Project Manager Client Facing · Fiserv2019-01-01 –

  Senior project manager with Fiserv financial services. Created the PMBOK processes and procedures for the PMO. Brought in over nine million in increased billable revenue for 2023. Restructured the PMO and improved revenue and client satisfaction by 80%. Implemented ServiceNow and streamlined ticket resolution by 50%. Added SaaS, Healthcare, Software Development and PMaaS to the PMO in 2022.

• Senior Infrastructure Project Manager · Serta Simmons Bedding, LLC2018-01-01 – 2018-12-01

  Contracted to manage the large infrastructure projects for this major manufacturing company. Successfully improved the raw material tracking process and reduced waste by 80%. Restructured the PMO to utilize a more hybrid agile process and improved project timelines. Implemented procedures to utilize ServiceNow across the business to reduce email and errors.

• Senior Data Center Consultant · The Home Depot2017-03-01 – 2018-01-01

  Contracted to manage the company’s $6 million-dollar data center budget and responsibility for all data center projects and financials. Restructured the data center ServiceNow ticket process. Implemented the full DCIM software upgrade to the two main Data Centers for Home Depot. Successfully surveyed and proposed a full HVAC system upgrade path for the next four years.

• Senior Data Center Consultant · QTS Data Centers2015-05-01 – 2017-03-01

  Contracted to manage the company wide DCIM infrastructure upgrade project. Restructured the PMO process to reduce the number of Infrastructure resources from five to two. Upgraded the DCIM applications and hardware in three months across all data centers. Completed a full replacement of the company’s ten data centers spine-leaf infrastructure in six months.

• IT Director · MPL Systems2011-10-01 – 2015-04-01

  This critical role included management of the firms Data Center, Infrastructure, IT Sales, Help Desk Supervision, Cable Vendors, and daily operations. Sales of support contracts increased by 70% during my first year. Successfully kept this company running for over four years while building the customer base. Refreshed all customer IT hardware and migrated 90% of the business to the cloud.

• Data Center Site Manager · Nomura Securities2010-10-01 – 2011-10-01

  Recruited from HCL to manage Nomura's Wall Street financial trading data centers and infrastructure in the NY/NJ area. Maintained 100% uptime while leading the data center team. Restructured the support ticket process and implemented company wide. Reduced monthly lease costs by 30% for our remote data centers by virtualizing.

• Data Center SME/Consultant · Time Warner-Atos2013-04-01 – 2015-05-01

  Consulted on a global data center consolidation project for Time Warner. Responsible for all infrastructure data collection. Presented my final report to the CEO of Time Warner with my migration plan for final consolidation.

• Data Center Manager · HCL2008-10-01 – 2010-10-01

  Reduced the total project cost by two million dollars. Designed and built a 30,000SF Tier III data center. Maintained 100% uptime of the existing DR systems during the entire construction process. Completed the construction one month early by overlapping trades and running 24hr shifts.

Education

• Bryant UniversityBachelor of Science (BS), Business Administration and Management, General

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