Nicole Ellul

About

With a diverse professional background, I have gained valuable experience across various industries. I began my career as a Student Clerk at the Ministry for Sustainable Development, where I honed my organizational skills. I then served as a Perfume Connoisseur at ROCS Group, advising customers and managing inventory. My administrative abilities were further developed during my time as a Clerk at Malta Industrial Parks LTD. Transitioning to the hospitality industry, I worked as a Hostess at Delume Events, ensuring seamless event operations. I then joined EY as an Accountant, managing financial records and ensuring compliance. My customer service skills were enhanced during my tenure as a Crew Member at Dr. Juice in Malta, and later as a Customer Service Agent at Paddy Power, where I resolved customer inquiries efficiently. I hold an educational background from the University of Malta, which has supported my varied career path.

Experience

• Customer Service Agent · Paddy Power02-01-2023 – 07-01-2023

  Provided customer support and assistance, resolving inquiries and issues to ensure customer satisfaction.

• Crew Member · Dr. Juice (Malta)05-01-2020 – 12-01-2022

  Assisted in daily operations, prepared beverages, and ensured a clean and welcoming environment for customers.

• Accountant · EY07-01-2020 – 07-01-2022

  Managed financial records, prepared reports, and ensured compliance with accounting standards.

• Clerk · Malta Industrial Parks LTD07-01-2019 – 09-01-2019

  Performed administrative tasks, managed documentation, and supported office operations.

• Perfume Connoisseur · ROCS Group06-01-2019 – 07-01-2019

  Advised customers on perfume selections, managed inventory, and contributed to sales strategies.

• Student Clerk · Ministry for Sustainable Development08-01-2018 – 09-01-2018

  Assisted with clerical duties, organized files, and supported departmental projects.

Education

• University of MaltaBachelor’s Degree, Marketing and Accounting

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