Nikita Buekenhout

About

Motivated and adaptable professional with a diverse background, now pivoting to the marketing industry. Bringing strong organizational skills, a creative mindset, and a passion for brand development. Eager to apply a unique perspective and transferable skills to a marketing coordinator role, contributing to the success of dynamic marketing teams.

Experience

• Airport Services Coordinator · Emirates Group03-01-2022 – 08-01-2024

  Provided guidance and support to team members in executing baggage-related tasks during their shifts. Ensured team members consistently met Dnata's customer service standards while adhering to relevant Aviation Security laws. Implemented robust procedures to guarantee the safety of passengers, crew, and aircraft by reconciling and loading baggage onto the correct flights. Effectively deployed resources and resolved issues pertaining to baggage handling systems, vehicles, and conveyors. Operated the Baggage Reconciliation System (BRS) to track the movement of baggage. Collaborated closely with the passenger services department to track baggage and assist in carrying out safety measures and reporting security breaches. Coordinated with various departments such as Check-in, Boarding Gate, Ramp, Cargo, and Lounge for smooth passenger acceptance. Supervised service partners' activities to ensure efficient operations. Facilitated coordination with Cargo, Fueling company, Baggage Make-up Area, aircraft loading team, and catering suppliers to ensure a seamless turnaround.

• Data-Entry Administrator · Immediate Courier Express - IMMEX09-01-2021 – 02-01-2022

  Entered client and account information accurately and efficiently from source documents, adhering to strict time constraints. Compiled, validated, and organized information to prepare source material for computer entry. Examined data for inconsistencies or errors, resolved any incompatibilities, and conducted thorough quality checks on the output. Utilized strong communication and interpersonal skills to collaborate effectively with team members and stakeholders. Applied analytical reasoning skills to identify patterns, trends, and potential issues within the data. Thrived in deadline-driven environments, consistently meeting or exceeding project timelines. Displayed personal initiative in identifying opportunities for process improvements and implementing effective solutions.

• Data-Entry Administrator · Closet Case Dubai10-01-2019 – 03-01-2020

  Generated reports, stored completed work in designated locations, and performed backup procedures. Responded promptly to information requests, ensuring access to relevant files, while adhering to data integrity and security policies. Reviewed customer and account source documents for deficiencies and resolved issues following standard procedures or by consulting the team leader for resolution. Maintained smooth operations by following established policies and procedures, and proactively reported any necessary changes.

• Call Center Representative · Simon Fraser University01-01-2018 – 04-01-2018

  Promoted and communicated relevant information with alumni and answered queries. Advised alumni about the program structure and contributions towards its development. Provided basic and accurate information via phone and email. Successfully raised and passed $100,000 in alumni gifts towards University Advancement, and raised funds for students and programs, like scholarships, bursaries, and university advancements. Built positive relationships with our alumni. Responsible for receiving all payments according to standard practices and processed payments via cheques and credit/debit cards.

• Archival Assistant · Simon Fraser University01-01-2018 – 04-01-2018

  Work-study position for cataloguing/indexing publications in journals and academic books to be digitized into a sorting online system for SFU's library.

Education

• University of the PeopleAssociate of Science - AS, Business Administration
• Simon Fraser UniversityBachelor of Arts - BA, Communication and Media Studies

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