Omar Saleem

Omar Saleem

Early stage SaaS customer support and generalist

7 yrs experience · Islamabad, Islamabad Capital Territory · 30-40 hrs/week

About

I’ve been helping people with computers since my teenage and, thanks to the startup scene, eventually made a career out of it. If I had to describe myself in a sentence, I’m the kind of person who'll work with the customer to fix the N/A error in cell AX329! I'm not a developer, but the words "API", "frontend", or "deployment" aren't lost on me. That — combined with over 6 years of selling and servicing SaaS products — make me an ideal candidate for early stage SaaS support/success roles.

Skills

Customer ExperienceCustomer Relationship ManagementCustomer ServiceSaaSTechnical ConsultancyZendesk

Experience

  • Technical Onboarding Specialist · EcoCart07-01-2021 – 07-01-2023

    Technical onboarding and integration as well as customer support and data analysis

  • Customer Success Manager · OrderMetrics12-01-2019 – 05-01-2021

    Shopify analytics app - customer onboarding and support

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