Oozmah Ghamy

About

I am a PMP certified with over 8 years of experience in the IT sector, I have successfully led and managed multiple projects using waterfall and agile methodologies, ensuring high-quality results and customer satisfaction. I hold a BSc (Hons) in Applied Computing from the University of Mauritius, where I gained a solid foundation in software development, data analysis, and problem-solving. I also have a strong track record of identifying and solving complex business problems through data-driven insights and recommendations, leveraging my expertise in SaaS products such as Dayforce. My goal is to use my skills and knowledge to drive business growth and innovation for all clients.

Experience

• IT Assistant Manager · BDO IT Consulting01-01-2024 –

  ◆ Directed cross-functional IT teams, including Project Management, ERP, and HCM, fostering a culture of collaboration and excellence. ◆ Conducted regular assessments and catchups with team members to evaluate performance, address challenges, and support personal and professional growth. ◆ Facilitated strategic touchpoint meetings with executives to align project progress with organizational goals and provide insightful updates. ◆ Initiated the development and implementation of IT governance frameworks, strategies, and operational procedures to enhance efficiency.

• Dayforce HRIS Project Manager · Dayforce01-01-2023 – 12-31-2025

  • Managed multiple, concurrent projects ensuring quality, on-time and on-budget implementation for SMB-sized level businesses. • Set and managed customer expectations in regard to: project scope and timeline, internal and customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organizational readiness • Led different internal workshops to facilitate knowledge-sharing and cross-collaboration

• Project Manager · Ceridian01-01-2023 – 01-01-2024

  ◆ Managed multiple, concurrent projects ensuring quality, on-time and on-budget implementation for transnational clients. ◆ Utilized a mix of global resources within a matrix environment to ensure maximum productivity ◆ Set and managed customer expectations in regard to: project scope and timeline, Ceridian and customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organizational readiness

• Information Technology Business Analyst · NATEC MEDICAL03-01-2021 – 01-01-2023

  ◆ Experienced B.A with the goal of streamlining business processes and maximising efficiency using lean & kaizen strategy. ◆ Strong track record of identifying and solving complex business problems through data-driven insights and recommendations ◆ Conducted Feasibility studies, Business Analysis, Project and Product life cycle management.

• IT Business Analyst · Umbrella Corp Ltd01-01-2021 – 12-31-2023

  • Partnered with key business leaders to identify and execute cross-functional goals within the business. • Worked closely with clients to deliver on projects as per intended client expectations. • Defined and maintained roadmap for products' releases • Monitored project progress and addressed client issues in an agile format

• Ceridian Mauritius Implementation Consultant · Ceridian Mauritius06-01-2016 – 03-01-2021

  ◆ Lead Implementation Consultant for a SaaS product with a demonstrated history of working in the information technology and services industry. ◆ Utilized strong project management skills to oversee the successful deployment, resulting in increased efficiency and improved employee satisfaction. ◆ Leveraged expertise in SaaS deployment to design and implement a comprehensive training program for clients, resulting in a 90% success rate for new system adoption. ◆ Utilized project management best practices to ensure the smooth and successful rollout of multiple SaaS solutions for clients in various industries, resulting in increased satisfaction and retention.

• Dayforce HRIS Implementation Consultant · Dayforce01-01-2016 – 12-31-2021

  • Lead consultant on end-to-end Dayforce implementation project life cycles. • Closely collaborated with US & CAN clients and delivered as per client expectations • Configured modules: Workforce Management, Payroll, Benefits, Integration & Carrier feeds

Education

• University of MauritiusBSc (Hons), Applied Computing

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