Paola Santiago

About

Hi, I’m Paola. I help you build products and businesses you’re proud of. Sound familiar? You’ve got a promising idea or a growing startup, but instead of clarity and results, you’re stuck in: A whirlwind of feature requests, team bottlenecks, and conflicting priorities. Struggling to balance strategy, execution, and keeping your team sane. Wondering how to streamline without losing momentum (or your mind). And you're scrambling to fix all of them while building trust and confidence with your customers, clients, and investors. You don’t just need advice; you need a partner you can trust to guide you through the messy middle of product development and help you focus on what matters most. That’s where I come in. With over 8+ years of experience in SaaS, startups, and digital transformation, I’ve worked with founders, product managers, and NGOs to turn big ideas into functional, scalable solutions. From optimizing processes to validating ideas and building products that generate revenue, my approach is rooted in collaboration, clarity, and delivering results you can count on. Imagine this instead: A product that meets your customers’ needs and earns their loyalty Clear processes that let your team stay focused on what matters most. Launching a product that generates revenue (instead of scrambling to keep up). How We Can Work Together: 1:1 Consulting: Personalized support for founders, PMs, and NGOs to refine your strategy, optimize your processes, and deliver results that stick Workshops & Audits: From uncovering bottlenecks to fine-tuning your product workflow, we’ll build the systems and solutions you need to scale with confidence Why Me? I’ve been in your shoes. I’ve led startups through MVP development, helped teams build products that resonate, and empowered organizations to solve meaningful problems. Whether it’s streamlining processes or delivering customer-centric solutions, I bring clarity, trust, and impact to every project. Ready to build something remarkable and truly connect with your customers? 𝐒𝐞𝐧𝐝 𝐦𝐞 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐡𝐞𝐫𝐞 𝐨𝐧 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧. 𝐋𝐞𝐭’𝐬 𝐜𝐡𝐚𝐭! paola@psproductperson.com https://www.psproductperson.com/ Book a chemistry call: https://calendly.com/paola-jdxe/30min

Experience

• CEO | Founder · PS Product Person2025-01-01 –
• Director of Product Management · Union Realtime LLC2023-11-01 –
• Senior Technical Product Manager · Union Realtime LLC2021-07-01 –
• Product Manager · Occupyd.2020-01-01 – 2021-07-01
• Product Owner · IBI Group2018-04-01 – 2019-12-01
• Business Analyst · Ontario Government2017-04-01 – 2018-04-01
• Data Analyst & Consultant (Summer Internship) · Toronto Region Immigrant Employment Council (TRIEC)2016-06-01 – 2016-10-01

Education

• University of TorontoMaster of Information, Information Systems & Design
• Queen's UniversityBachelor of Arts Honours(B.A.H), Major in Sociology & Minor in Global Development Studies
• The University of ManchesterExchange Programme, Sociology

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