Qarina B.

About

Project management and operations professional with a track record in global field enablement, logistics, and client-facing roles across Salesforce, Nordstrom, and healthcare. Currently driving end-to-end residential renovation projects at Sal & Dan LLC, with prior success delivering enablement programs, optimizing customer journeys, and leading cross-functional teams. Based in Chicago, IL.

Experience

• Project Coordinator · Sal & Dan LLC03-01-2024 –

  Coordinated end-to-end project activities for residential renovation initiatives, including permitting, vendor coordination, and budget tracking.

• Project Coordinator - Salesforce (Global Field Enablement Operations & Logistics) · Salesforce08-01-2022 – 10-01-2023

  Led 50+ global enablement sessions, coordinated onboarding playbooks, and supported cross-functional initiatives to improve program effectiveness and learner satisfaction.

• Success Associate Intern · Salesforce07-01-2022 – 10-01-2023

  Supported 25+ Customer Success Managers with adoption strategies, streamlined workflows, and enhanced dashboards for client engagement and KPIs.

• Patient Services Specialist · Pediatric Eye Specialists07-01-2020 – 07-01-2021

  Transacted patient records to a digital system, improved record accuracy and operational compliance, and coordinated 300+ monthly appointments, billing, and insurance verification.

• Sales Advisor · Nordstrom10-01-2014 – 06-01-2021

  Surpassed sales goals by 20% YoY through proactive client engagement and personalized service; cultivated long-term customer relationships using CRM tools.

• Assistant Manager · As Seen On TV05-01-2012 – 01-01-2015

  Managed store operations, led teams, and drove customer satisfaction through effective leadership and merchandising.

Education

• Benedictine UniversityBachelor's degree, Biology, General
• Year Up UnitedCertificate, Project Management

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