Rachel Regnell
UX/UI Designer | Creating intuitive digital experiences through user research & design thinking | Open to new opportunities
5 yrs experience · <10 hrs/week
About
I'm a UX/UI Designer passionate about creating digital experiences that solve real problems for real people. Currently completing my degree in User Experience Design at WGU, I bring a unique perspective shaped by 10+ years of high-pressure service and operations management. What I bring to UX: My background in hospitality and finance taught me to anticipate needs, solve problems under pressure, and deliver exceptional experiences. These same principles drive my approach to UX design - understanding users deeply, iterating quickly, and creating solutions that actually work. My UX toolkit: User research & interviews | Wireframing & prototyping | Usability testing | Information architecture | Figma | Adobe XD What excites me: I'm drawn to projects where empathy meets functionality - designing for accessibility, streamlining complex processes, and creating intuitive interfaces that reduce friction. I love collaborating with cross-functional teams to turn user insights into impactful design decisions. Open to UX/UI opportunities, let's connect! You can view my portfolio at rachelregnell.com
Experience
- Executive Pastry Chef · AC Hotels by Marriott05-01-2022
Designed and optimized kitchen workflows serving 200+ guests, reducing prep time by 30% through process mapping and efficiency improvements. Conducted user (guest) research through feedback analysis to iterate on menu offerings, increasing dessert sales by 25%. Led cross-functional collaboration with front-of-house teams to ensure seamless service delivery and exceptional guest experiences. Managed inventory systems and supply chain logistics, applying data-driven decision-making to reduce waste by 15%. Trained and mentored a team of multiple staff members, creating documentation and standard operating procedures.
- Finance Manager · Triple C Auto Brokers11-01-2021 – 05-01-2022
Streamlined loan approval processes, reducing customer wait times and improving satisfaction scores. Analyzed customer journey to identify pain points in the financing experience and implemented solutions. Managed customer relationships and gathered feedback to improve service delivery. Created and maintained documentation systems for financial processes and compliance.
- Bartender · Garage Bar & Grille01-01-2021 – 10-01-2021
Worked as a bartender, likely contributing to customer service, drink preparation, and maintaining a clean and organized bar area.
- Pastry Chef · Beaches/Warehouse 192302-01-2019 – 12-01-2020
Worked as a pastry chef, likely contributing to dessert preparation, menu development, and maintaining kitchen standards.
- Cake Decorator · Fred Meyer08-01-2018 – 02-01-2019
Worked as a cake decorator, likely contributing to cake design, customer service, and maintaining bakery standards.
Education
- Western Governors UniversityBachelor of Science, User Experience Design
- Clark CollegeBaking and Pastry Arts/Baker/Pastry Chef
- Honolulu Community CollegeGeneral Studies
- College of the CanyonsGeneral Studies
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