Rhea Mirani

About

Attuned to the human side of design, I simplify and humanize technology—crafting experiences focused on ease and joy by distilling complex problems into simple, compelling solutions. Known for my fascination with the workings of the human mind, and with the art and science of designing for it!

Experience

• Information Systems Designer · University of Michigan07-01-2024

  • Designing an interactive dashboard in Figma for a $4.6 million National Institutes of Health-funded study, transforming 1,000+ static data points into dynamic visualizations that simplify complex patient information. • Conducting user research with 25+ stakeholders, translating needs and pain points into intuitive prototypes, and high-fidelity mockups that streamline decision-making. • Collaborating with cross-functional teams, including developers and clinicians, to ensure seamless design implementation.

• Product Designer · Maize & Blue Cupboard01-01-2024 – 05-01-2024

  • Enhanced the food security experience for over 1,200 individuals by designing a B2C mobile application in Figma, leveraging empathy-driven design principles to promote user dignity and alleviate shame. • Reduced user confusion by 9% by reimagining workflows based on insights from cultural probes. • Boosted inventory awareness by 23% by integrating real-time stock visibility, empowering users to make informed decisions. • Led iterative testing with high-fidelity prototypes, improving Task Satisfaction Score from 3.5 to 4.2 and achieving a System Usability Score (SUS) of 76.

• User Experience Designer · TechSmith Corporation05-01-2023 – 08-01-2023

  • Boosted user acquisition and ccelerated onboarding for 76% of new users (5,000 users annually) by co-leading a usability study on ‘Camtasia Rev’, a B2C video editing SaaS platform, enhancing the initial experience with AI-assisted workflows. • Increased navigational efficiency by 32%, saving 8.7 minutes across 3 tasks, by overhauling Camtasia’s information architecture using card sorting, tree testing, and navigational flow analysis in OptimalSort and FigJam.

• Usability Consultant · University of California01-01-2023 – 04-01-2023

  • Supported an initiative to enhance the UCSF Library mobile website by conducting audits that identified critical usability issues and delivering practical recommendations through usability testing, heuristic evaluations, and competitive analysis. • Elevated user engagement by 28% (from 212 to 276 monthly interactions) by improving navigation, maintaining visual hierarchy, adding clearer call-to-actions, and optimizing on-page SEO practices for better content discoverability. • Redesigned key interaction flows using journey mapping to streamline task completion. • Improved accessibility by implementing Web Content Accessibility Guidelines (WCAG) 2.2, including adding text alternatives for visual content, improving touch target sizes, and maintaining consistent visual contrast.

• User Experience Analyst · Larsen & Toubro Infotech11-01-2021 – 04-01-2022

  • Led the end-to-end UX design of a B2B enterprise system for 200 employees under the Insurance sector, creating prototypes and ensuring seamless functionality within an agile environment. • Saved 90 minutes of daily coordination time by designing a responsive dashboard in Adobe XD that unified features from multiple platforms, improving cross-team collaboration and reducing manual processes.

• Visual Design Assistant · Vernalis Consultancy06-01-2020 – 08-01-2020

  • Crafted visual design for web, email, and print platforms, overseeing layout, color palettes, and typography in Adobe Creative Suite to strategically disseminate information and reinforce brand identity.

Education

• University of MichiganMaster of Science, Information (User Experience Research and Design)
• Sardar Patel Institute of TechnologyPost Graduate Diploma, User Experience
• Jai Hind CollegeBachelor of Arts, Psychology

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