Rhodessa Penaflor

About

With a strong personal background in social media management, leadership, and administrative operations, I bring a unique combination of creativity, organizational expertise, and adaptability. My experience managing and growing online communities, running content strategies, and leading a team of over 30 performers makes me a strong candidate for this role. For several years, I have successfully managed social media for my personal brand and for the dance group I lead in Central Florida. I have developed content strategies, coordinated promotional campaigns, and increased engagement across platforms such as Instagram, TikTok, and YouTube. Through this work, I have honed my ability to analyze audience trends, create compelling visual and written content, and maintain a consistent brand presence. These experiences have also strengthened my leadership skills, as I oversee a diverse team of performers, plan projects, and ensure smooth coordination across multiple initiatives. Additionally, I have a strong background in administrative and credentialing roles within the healthcare industry, where I have managed patient intake, verified insurance, and streamlined processes to enhance efficiency. Whether working remotely or in an office setting, I am adept at balancing structure with creativity, managing multiple projects, and driving initiatives forward. My ability to take charge, adapt quickly, and collaborate with teams has been instrumental in my success across various industries. I would welcome the opportunity to discuss how my skills and experience align with the needs of your organization. Thank you for your time and consideration. I look forward to the possibility of contributing to your team.

Experience

• Social Media Manager & Content Creator · Freelance2020-03-01 – Present

  Manage and grow online communities, develop content strategies, create engaging multimedia content, and coordinate promotional campaigns across various social media platforms. Oversee content calendar and audience engagement to enhance brand presence.

• Dance Group Leader & Management · 4REIGN Dance Group2019-12-01 – Present

  Lead and manage the 4REIGN Dance Group, coordinate social media efforts, oversee project and team management, build relationships with clients and sponsors, and organize events.

• Wound Care Intake Specialist · Bliss Specialty Healthcare2024-03-01 – 2025-06-01

  Process patient referrals, verify insurance, manage documentation, and coordinate wound care operations.

• Intake Specialist · House Call MD Wound Care & Dermatology2023-06-01 – 2024-03-01

  Manage patient intake data, verify insurance, and facilitate patient care coordination.

• Quality Assurance Credentialing Specialist · Host Healthcare, Inc.2022-01-01 – 2023-02-01

  Handle credentialing for travel nurses, conduct background checks, and maintain compliance records.

• Specialty Intake Coordinator · PROHEALTH PHARMACY SOLUTIONS, INC2020-11-01 – 2021-01-01

  Verify insurance, process prior authorizations, coordinate staffing, and ensure efficient medication delivery.

• Pharmacy Technician · Publix Super Markets2019-11-01 – 2020-11-01

  Assist customers, process prescriptions, manage inventory, and provide medication-related support.

Education

• Seminole State College of FloridaAssociate of Science - AS, Social Media & Marketing

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