Robert Lawas
Customer Service and Sales Specialist with over ten years of experience.
23 yrs experience · Metro Manila, Philippines · 30-40 hrs/week
About
Dynamic Customer Experience Specialist with over 10 years of expertise in enhancing customer satisfaction and operational efficiency. Proven ability to respond to inquiries across various channels while resolving complaints and driving process improvements. Skilled in collaborating with cross-functional teams to deliver customer-driven enhancements and maintain strong relationships. Committed to fostering a positive customer experience through informed engagement and follow-up, ensuring consistent service quality and adherence to company policies. Ready to leverage extensive experience to elevate customer service functions in a new role.
Skills
Education
- Philippine School of Business AdministrationBachelor of Science in Business Administration, Major in Marketing
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