Rowena Lim

Assistant Manager | Project Management and Service Operations

11 yrs experience · <10 hrs/week

About

With a Bachelor's degree in Electrical Engineering (Honours) from the University of Newcastle, I have cultivated a robust career in project management and engineering. Currently serving as an Assistant Manager at W2 Industrial Services Hub Pte Ltd, I excel in managing complex projects from inception to completion, optimizing budgets, and ensuring quality standards. My role involves leading Factory Acceptance Tests and on-site commissioning for advanced electrical systems, while also developing KPIs and SOPs to enhance departmental performance. Previously, I worked as a Project Engineer at Supermec Private Limited, where I specialized in heat tracing and MCC panels, and as a Planner and Associate Engineer at ST Electronics Limited, where I honed my skills in procurement, cost optimization, and electrical design. My career is marked by a commitment to fostering effective communication, mentoring team members, and maintaining strong client relationships.

Experience

  • Assistant Manager (Project & Service) · W2 Industrial Services Hub Pte Ltd08-01-2017

    Managed and delivered projects from initiation to completion, ensuring timely delivery, adherence to budget, and meeting quality standards. Optimized project budgets and identified cost-saving opportunities. Proactively mitigated project risks and addressed any technical and operational challenges. Fostered clear and effective communication with cross-functional teams, stakeholders, contractors, and vendors to ensure seamless project alignment and delivery. Organized and led weekly & monthly project progress review meetings with clients and internal stakeholders. Reviewed and ensured compliance of technical specifications, engineering drawings, and documentation. Led Factory Acceptance Tests (FAT) and on-site commissioning of Fire & Gas Detection electrical systems, VOC Monitoring systems and Auto-Sampling systems with cloud monitoring functions, ensuring deliverables met project requirements. Developed and reviewed safety documentation (e.g method statements and risk assessments). Planned and managed daily service operations for corrective and preventive maintenance works, ensuring optimized productivity and resources. Addressed and resolved after-sales and warranty issues, maintaining customer satisfaction and long-term relationships. Managed and maintained efficient inventory levels for project and service operations, and supported the Accounts team during annual stock take audits. Identified sales opportunities and provided valuable insights to the sales team and supporting timely maintenance contract renewals. Developed KPIs and SOPs to improve performance of project and service departments. Mentored project team members and interns, cultivating a culture of learning and growth.

  • Project Engineer · Supermec Private Limited06-01-2016 – 07-01-2017

    Managed projects specializing in heat tracing and MCC panels. Participated in on-site kickoff meetings and tracked milestones. Worked closely with cross-functional teams, including design engineers, drafters, and document controllers, to ensure timely submission of accurate project documentation. Optimized procurement processes by streamlining material sourcing and controlling costs. Coordinated FAT for MCC panels, ensuring compliance with industry standards. Provided regular project updates to the production team, aligning project milestones with production goals to enhance team performance. Facilitated on-site project execution with site engineers for smooth operations and successful implementation of project plans.

  • Planner · ST Electronics Limited (Info-Comm Systems)02-01-2013 – 03-01-2014

    Created and maintained accurate Bill of Materials (BOM) for project production. Monitored project costs and expenses, identifying areas for cost optimization. Negotiated with vendors and conducted thorough price comparisons to secure cost-effective purchasing decisions. Improved procurement and delivery efficiency by managing vendor relationships, ensuring timely material receipt, and preventing project delays. Coordinated with cross-functional teams, providing regular updates to ensure seamless project execution within budget and on schedule.

  • Associate Engineer · ST Electronics Limited (PED/DBU/LSG)02-01-2012 – 02-01-2013

    Created detailed electrical drawings, Bill of Materials (BOM), and project documentation. Led Factory Acceptance Tests (FAT) for Power Distribution Units (PDU) with QAQC engineers to validate functionality and adherence to industry standards. Facilitated product delivery and on-site installation for smooth execution and client satisfaction. Worked closely with project, quality & production teams for seamless production process and timely adherence to specifications.

Education

  • University of NewcastleBachelor's degree (Honours), Electrical Engineering
  • Ngee Ann PolytechnicHigh School, Electrical Engineering

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