Sadichhya KC

About

Detail-oriented professional with a strong foundation in business analysis, customer service, and data analytics. Completed Business Analysis training at Intellitek Inc., gaining expertise in requirements elicitation and documentation. Certified Scrum Master with strong problem-solving and organizational skills. Skilled in leveraging technical knowledge and analytical tools to support business goals, process improvements, and operational changes.

Experience

• Search Quality Rater · WelocalizeFebruary 2024 – November 2024

  Enhanced the accuracy and relevance of search engine results by analyzing complex queries and evaluating intent, improving user satisfaction metrics. Consistently exceeded quality benchmarks by applying advanced knowledge of search engine algorithms and content evaluation standards. Evaluated the accuracy, relevance and overall quality of search engines results generated by AI. Demonstrated strong problem-solving skills by adapting to frequent updates in rating methodologies and criteria, maintaining high evaluation standards. Collaborated with global teams to address challenges and deliver feedback that improved operational processes and project outcomes.

• Private Tutor · Self-employedNovember 2021 – February 2024

  Designed customized lesson plans to meet students’ academic goals and learning needs. Monitored progress and provided constructive feedback to ensure continuous improvement. Encouraged students to develop critical thinking and problem-solving skills through interactive learning techniques.

• Translator · Chhetry & Associates P.C.June 2016 – February 2020

  Translated documents between English and Nepali with meticulous attention to accuracy and cultural relevance. Proofread translations to ensure clarity and consistency in meaning and terminology. Delivered high-quality translations under tight deadlines for legal and professional use.

• Administrative Assistant · Red and White SpaMay 2019 – August 2019

  Managed customer data and membership records with a focus on accuracy and confidentiality. Performed data entry using Excel, ensuring timely updates to spreadsheets and promotional lists. Supported administrative tasks, including filing, sorting, and organizing correspondence.

Education

• Stony Brook UniversityBachelor of Science, Technological Systems Management

Similar talent on Pangea

Kobby P.BUSINESS ANALYST | CONSULTANT | AGILE | SCRUM MASTEROlivia G.Business Analyst | Expert in Data-Driven Solutions for Fortune 500 ClientsScottsdale, AZZack S.IT Business Analyst Consultant & BA Career Coach | Certified Scrum Master | 20+ Years IT ExperienceSyracuse, UTTemi A.Business Analyst with expertise in digital marketingVancouver, BC