Samina Laurinaityte
Digital Operations Manager | Marketing Strategist
11 yrs experience · <10 hrs/week
About
With a Bachelor's degree in Business Administration and Management from the University of Greenwich, I have built a diverse career in operations and project management. Currently, as a Digital Operations Manager at True Sessions Ltd, I have expanded our email marketing database to over 7,000 subscribers and launched the digital platform thekitespot.com, enhancing our presence in the watersports industry. My role involves managing financial operations and implementing SEO strategies. Previously, I supported HSBC's Operational Risk Transformation Programme, coordinated team expansions, and facilitated project delivery using Agile methodologies. At ESA Architecture, I provided administrative support, ensuring efficient project execution. My early career included roles as a Corporate Receptionist at Johnson Controls UK and a Receptionist at Mytime Active, where I honed my customer service and administrative skills. My experience spans various industries, reflecting a strong ability to adapt and excel in dynamic environments.
Experience
- Digital Operations Manager · True Sessions Ltd06-01-2017
Expanded email marketing database to 7,000+ subscribers while maintaining above-industry engagement rates. Implemented comprehensive automation workflows, reducing manual tasks by 40% through strategic implementation of Zapier. Managed development and launch of digital platform thekitespot.com, creating comprehensive content strategy and establishing a strong digital presence in the watersports industry. Produced and published engaging digital content, including blog posts, newsletters, and social media content in the watersports niche. Managed complete financial operations, including QuickBooks reporting, VAT submissions, and investor relations. Streamlined technical documentation processes for platform operations. Formulated and implemented business plans, securing necessary funding. Developed and optimised WordPress-based platforms implementing SEO best practices.
- PA/PMO Assistant · HSBC03-01-2015 – 11-01-2015
Supported project delivery using Agile methodologies in a regulated banking environment. Collaborated with Operational Risk Transformation Programme team to re-engineer the operational risk management model across all HSBC departments. Implemented governance standards across portfolio, tracking, monitoring, and updating programmes deliverables and milestones. Supported project/workstream leads in adopting the project lifecycle. Coordinated onboarding process for 70+ team members during rapid project expansion phase. Liaised with HR, IT, and Security teams for a well-organized recruitment process and trained new employees to meet HSBC standards. Organized office moves, managed desk layout maps, liaised with Facilities Management & security teams, acted as building access admin for internal visitors. Managed project meetings, organised workshops, and events. Served as PA to the Head of Change, administrative contact for the project team, reporting to PMO department.
- Team Assistant · ESA Architecture07-01-2014 – 03-01-2015
Assisted office manager with overall coordination and functioning of a client-facing architectural office. Provided comprehensive administrative and secretarial support to managing directors and design team, including travel, diary, and expense management. Coordinated communication and requests between clients and contractors, ensuring seamless project execution. Managed internal and external meetings and conferences for the team, facilitating effective collaboration. Handled complex travel arrangements and diary coordination, optimising schedules for efficiency. Typed, formatted, and amended contracts, letters, and other legal documents with precision. Photocopied and scanned architectural drawings as required, maintaining accurate records.
- Corporate Receptionist · Johnson Controls UK06-01-2013 – 07-01-2014
Managed front-of-house operations for prestigious Canary Wharf location, ensuring seamless visitor experience. Coordinated comprehensive security protocols and access management for high-profile corporate environment. Collaborated with executive management teams to facilitate smooth daily operations. Streamlined administrative processes for operations and facilities management teams. Managed multiple stakeholder communications across Catering, Audio-Visual, and Maintenance departments. Administered meeting room logistics and maintained professional environment for corporate clients.
- Receptionist · Mytime Active04-01-2012 – 06-01-2013
As a Receptionist, likely contributed to customer service and administrative support, managing front desk operations, and assisting visitors and members.
Education
- University of GreenwichBachelor's degree, Business Administration and Management
Similar talent on Pangea
Hire Samina through Pangea
Describe your project to the Pangea agent — see if Samina is a fit, with transparent pricing and interviews booked straight onto your calendar. No contact details change hands until you hire.
See if Samina is a fit