Darcy Miller

About

I help growing businesses and entrepreneurs turn operational complexity into clarity. With a background in digital marketing, online business management, and client success, I bring both strategic insight and structured execution to every project. My goal is to help business owners simplify their processes, optimize their client experience, and increase long-term retention through clear systems and authentic communication. In my most recent role, I lead projects, manage client relationships, and ensure every campaign and deliverable aligns with measurable goals. I bring together creative marketing strategy, operational workflows, and client success systems to make sure teams work efficiently and clients feel genuinely supported. Beyond agency work, I mentor and empower professionals looking to refine their digital presence, strengthen processes, and create loyal audiences through trust and intentional growth. What I value most: trust, integrity, progress, empowerment, and collaboration. If you’re looking to build sustainable systems that work behind the scenes while you focus on what you do best, let’s connect.

Experience

• Customer Success Manager · Donovan Digital Marketing2023-03-01 –

  Lead client success operations for multiple marketing accounts, guiding strategy, content execution, and communication. Align project timelines, campaign deliverables, and measurable KPIs for improved efficiency and retention. Create performance reports tracking engagement, conversions, and cost-effectiveness across client campaigns. Implement workflow systems in Asana, manage cross-department collaboration, and develop standard operating procedures for repeatable success. Mentor team members on internal project management, social media marketing, campaign development, and client communication best practices.

• Web Design | Funnels Expert | Digital Marketing · Self-Employed2013-10-01 –

  Provide strategic consulting in online business management, digital operations, and marketing systems. Help entrepreneurs build efficient digital infrastructures that support growth and client retention. Develop personalized strategies for content, automation, and operations alignment. Offer coaching for service-based professionals to elevate brand clarity and client experience.

• Virtual Support Services · Our Corporate Life2023-02-01 – 2023-09-01

  Our Corporate Life offers coaching for executives/high potentials and consulting to address the team dysfunction that impedes performance and inhibits innovation. Leadership Mindset Executive Coaching: Leadership behavior creates the culture of an organization and can spell the difference between success and failure. By aligning beliefs and behaviors you can create an environment where people consistently do the right thing for the business. Leadership Skills Executive Coaching: Leadership behaviors are often created in response to specific business challenges. This can result in high potential leaders who are missing a discipline or have skills that need further development. This action-focused engagement involves designing a custom strategy to fulfill the goal of attaining or developing specific leadership skills. Consulting to Strengthen Teams: Too often great ideas (or just plain work) doesn’t get executed because people feel threatened, can’t or won’t work together, and/or the structure of the business itself impedes effective execution. We use your real business situations (not kumbaya sessions) and engage with your staff to address your unique challenges to ensure practical, long-term, lasting results. What makes Our Corporate Life different? Executive Coaching • Our coaches have had real-world corporate experience with P&L responsibility. • Our coaches are professionally certified through the International Coach Federation http://coachfederation.org/ • Our clients stay with us long-term and rehire us regularly. Consulting to Optimize Team Behavior: • Our results last because your team is involved in creating their own solutions. • Our approach addresses the “elephant in the room” productively, thereby removing a major drag on efficiency and effectiveness. • Our process has built-in team accountability which keeps the project on-time and on-budget.

• Various Administrative Roles · In my previous life2009-01-01 – 2014-01-01

  Previous Roles: Executive Assistant at Cloverhill Pastry-Vend, LLC (2012-2014), Legal Assistant at Godfrey & Kahn (2011-2012), Legal Assistant at Stupar, Schuster & Cooper (2010-2011), Operations Manager at Roell Capital Management (2009-2010, 2022-2024)

Education

• Marquette UniversityB.A., History
• Free Code CampFull Stack Web Development, Computer Software Engineering
• University of OregonLiberal Arts, Architecture

Similar talent on Pangea

Ariel W.Digital Strategist, Project Manager & Growth Marketing LeaderDavenport, IANyomi D.Helping Startups & Small Businesses Grow | Marketing Strategy, Business Development & Operations ConsultantBaraboo, WI 53913Vickie T.Digital Project Manager | Marketing Operations Expert | Transforming Strategy into Seamless ExecutionAbigail F.Ready to help your business succeed!Chilhowie, VA 24319