Shabbir Bhaijee

About

Currently pursuing a Diploma in Aviation at Brampton Flight Centre, expected to graduate in 2025, I have a strong foundation in customer service and retail operations. My experience as a Store Associate at The Love Of Chocolate Factory involved providing exceptional customer service, handling escalated calls, and managing orders efficiently. Prior to this, I worked at Shabbz Auto Parts LTD, where I focused on building customer relationships and implementing a successful loyalty program. My organizational skills and ability to manage multiple projects have been key in my roles. I hold a High School Diploma from Premier Academy, completed in 2023. My career path reflects a commitment to excellence and a passion for customer satisfaction, which I aim to bring into the aviation industry.

Experience

• Store Associate/Customer Service Representative · The Love Of Chocolate Factory12-01-2023 – 01-01-2024

  Adhered to company policies and procedures while providing superior service. Handled escalated calls professionally by listening carefully to the needs of each customer before offering appropriate solutions. Processed orders, returns, and exchanges accurately and efficiently. Displayed strong organizational skills while managing multiple projects simultaneously.

• Store Associate · Shabbz Auto Parts LTD03-01-2022 – 04-01-2023

  Built relationships with customers through friendly conversations about products or services offered at the store. Ensured shelves were well-stocked and items were properly labeled. Adhered to safety standards while handling merchandise and equipment throughout the store. Implemented a customer loyalty program, encouraging return visits and increased customer retention.

Education

• Brampton Flight CentreDiploma of Education, Aviation
• Premier AcademyHigh School Diploma, High School/Secondary Diplomas and Certificates

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