Ryeley Regular

About

Hello! I'm currently a business student at Seneca Polytechnic, expected to graduate in 2025. My core competencies include leadership, customer service experience, time management, adaptability, and a strong understanding of policies and procedures. I also have a great passion for using Microsoft Excel to simplify processes, crunch numbers, and drive strategic decisions. I look forward to applying my skills to create a positive impact within organizations!

Experience

• Gaming Advisor · Newmarket Bingo World And Gaming08-01-2021

  Communicated rules and regulations clearly to all customers, fostering fair gameplay. Operated electronic bingo systems efficiently, minimizing downtime between games for seamless play experiences. Participated in team meetings and training sessions to stay informed about product updates and changes. Ensured accurate payouts to winners by thoroughly verifying winning cards and calculating prize amounts. Adapted to flexible hours across day, night, weekend, and holiday shifts. Monitored the gaming floor closely for potential rule violations or disputes, addressing issues promptly and professionally. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Developed strong product knowledge to provide informed recommendations based on individual customer needs.

• Overnight Stocker · Dollarama L.P.12-01-2020 – 08-01-2021

  Managed cash registers by balancing cash drawers, counting money, separating credit card slips, coupons, vouchers, and making deposits. Verified that all merchandise was pulled to the front and all pricing labels were up to code. Performed sales floor work such as greeting and assisting customers, stocking shelves or taking inventory. Informed customers by providing information on products, policies, and answering all questions or concerns to the best of my ability. Processed receipts, issued refunds, and change due back to customers. Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively. Promoted a safe working environment by adhering to safety regulations during all shifts. Assisted customers in completing purchases by moving heavy items, collecting payments, and bagging purchases.

• Receptionist · Real Estate Brokerage06-01-2020 – 11-01-2020

  Administered data entry tasks, maintaining accurate and up-to-date records. Facilitated communication with clients and team members, ensuring smooth information exchange and enhancing workflow efficiency and customer satisfaction. Assisted visitors and clients by providing information and directing them to appropriate departments.

• Dispatcher · Georgina Taxi03-01-2019 – 08-01-2019

  Demonstrated the ability to make quick decisions, thinking rationally, and exercising judgement. Coordinated with drivers, dispatchers, and management to create the most effective delivery routes. Communicated effectively with colleagues and customers by giving them clear and concise information, explanations, and directions. Responded to customers by answering phone calls promptly and professionally. Informed drivers of optimal routes and destinations based on advanced knowledge of local geography. Managed multiple phone lines, efficiently handling incoming calls and addressing inquiries about fares and availability. Developed strong relationships with drivers through clear communication and mutual respect, fostering a positive work environment. Executed strong multitasking abilities when juggling multiple tasks simultaneously without sacrificing accuracy or attention to detail.

• Pizza Maker/Cashier · Pizza Hut02-01-2018 – 01-01-2019

  Executed orders independently to ensure orders were correctly made. Adapted to a fast-paced environment while efficiently maintaining multiple tasks at once ensuring all were done correctly. Provided customers with respect and honesty in all interactions. Prepared and cut meats, vegetables, and sauces. Maintained a clean working environment to adhere to health and safety regulations. Assembled pizzas by topping with the requested ingredients from customers.

Education

• Seneca PolytechnicCollege Diploma, Business

Similar talent on Pangea

Ali Shadab K.Aspiring to learn everyday as a working professional!Montreal, QCYetemgeta K.Open To Any Role | Tech | Striving To Be The Best Teammate In Any EnvironmentEmma P.Aspiring Business Technology Management ProfessionalToronto, ONJulia K.Business Analyst with a passion for strategy, data, and marketingToronto, ON