Shona Rogers

About

With a strong foundation in English Literature from Hamilton Lavity Stoutt Community College, I have built a diverse career in compliance and customer service. Currently, I serve as an Assistant Compliance Officer at Rawlinson & Hunter Limited, where I support the compliance team in maintaining legal and policy standards. Previously, I honed my skills as a Junior Compliance Analyst at Harneys, focusing on compliance monitoring and regulatory adherence. My experience also includes a multifaceted role at TortolaExpress/Aeropost, where I managed financial records, supervised staff, and ensured excellent customer service. Earlier in my career, I worked as a Customer Service Representative/Teller at CIBC FirstCaribbean International Bank, handling transactions and enhancing customer satisfaction. Additionally, I have experience as a PA/Secretary at Mutual of Omaha, where I provided vital administrative support. My career reflects a commitment to excellence and adaptability across various roles and industries.

Experience

• Assistant Compliance Officer · Rawlinson & Hunter Limited05-01-2023

  As an Assistant Compliance Officer, likely responsible for supporting the compliance team in ensuring that the company adheres to legal standards and in-house policies.

• Junior Compliance Analyst · Harneys05-01-2021 – 12-01-2022

  As a Junior Compliance Analyst, likely involved in assisting with compliance monitoring and reporting, ensuring adherence to regulatory requirements.

• BOOKKEEPER/SUPERVISOR/CUSTOMER SERVICE REP · TortolaExpress/Aeropost10-01-2015 – 04-01-2021

  In roles as a Bookkeeper, Supervisor, and Customer Service Representative, likely responsible for managing financial records, supervising staff, and providing customer support.

• Customer Service Representative/Teller · CIBC FirstCaribbean International Bank11-01-2014 – 10-01-2015

  As a Customer Service Representative/Teller, likely responsible for handling customer transactions, providing banking services, and ensuring customer satisfaction.

• PA/Secretary · Mutual of Omaha09-01-2013 – 02-01-2014

  As a PA/Secretary, likely responsible for managing schedules, handling correspondence, and providing administrative support.

Education

• Hamilton Lavity Stoutt Community CollegeAssociate of Arts - AA, English Literature (British and Commonwealth)

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