Shreya Lokare

About

With a Master's degree in Human Computer Interaction (UI/UX) from Arizona State University and a B.des in Fashion Designing from the School of Fashion Technology, I bring a unique blend of design and technical expertise. My professional journey includes roles such as AI Product Designer at Radical AI, where I developed ReX, an AI coach for personalized learning. As a Graduate Research and Teaching Assistant at ASU, I enhanced student engagement and design skills. My experience as a User Experience Designer at The GIT Creative Agency involved project management and branding for major events. Additionally, I have a strong background in customer service and technical support from my tenure at Accenture and Sutherland Global Service Limited.

Experience

• AI Product Designer · Radical AI02-01-2024 – 05-01-2024

  Joined the team at Radical AI as an AI Product Designer Intern. Worked on educational technology and crafted ReX, an AI coach providing personalized guidance and mentorship to learners. Utilized tools like Figma, Miro, and Maze to shape the future of career development for students.

• Graduate Research And Teaching Assistant · Ira A. Fulton Schools of Engineering at Arizona State University08-01-2023 – 05-01-2024

  Instructional Aide (TA) for the undergraduate course GIT 135 in graphic communication. Collaborated with lecturers to coach students on design principles, software usage (Adobe Creative Suite), and innovative problem-solving techniques. Evaluated student work and provided constructive criticism to advance design knowledge and concepts while overcoming conceptual and technical barriers. Actively participated in Slack, answering questions and doubts from students, creating a welcoming environment, and boosting participation by 50%.

• User Experience Designer · The GIT Creative Agency01-01-2023 – 05-01-2023

  Responsible for designing and managing the entire process of creating a new website for ASU GIT The Scoop newsletter as part of a team using software tools such as Adobe XD and WordPress. Served as the project manager for this initiative. Developed comprehensive branding and visual identity for the 2024 UCDA Design Educators Summit with a focus on the Immerse theme, creating various cross-media collateral based on the approved branding and visual identity.

• Customer Service and Communication · Accenture12-01-2021 – 07-01-2022

  Worked on Project Verizon. Greeted visitors or callers and oversaw their inquiries or directed them to the right persons according to their needs in a friendly and knowledgeable manner. Met goals by training, motivating, mentoring, and providing feedback with my supervisor. Diagnosed and resolved complex technical and product functionality issues related to the Command Series suite of applications. Worked on software like CRM and PeopleSoft.

• Technical Support and Communication · Sutherland Global Service Limited03-01-2019 – 10-01-2021

  Worked on the AT&T Project. Read technical manuals, communicated with users, or ran computer diagnostics to troubleshoot or supply technical help. Troubleshot issues on hardware, software, and peripheral equipment related to Internet and Wi-Fi connected devices. Created detailed and correct tickets using information provided by clients.

Education

• Arizona State UniversityMaster's degree, Human Computer Interaction (UI/UX)
• School of Fashion Technology (SOFT)B.des, Fashion Designing

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