Shyleen Mwadeghu

About

I am a self-driven, experienced and determined Computer Science student with a passion in promoting Information Technology in organizations to improve technical decision making. A consensus builder with excellent analytical, oral, and interpersonal communication skills. A team player with proven ability in leading multicultural and remote teams, possessing over 1 year of experience in Information Technology. I have excelled in creating a positive impact within organizations to promote business solutions that leverage on technologies such as data analysis and hypothesis testing. Moreover, I am a hard working enthusiastic young lady with a resilient approach to life. I embrace change and I’m eager to learn new skills.

Experience

• Technical Support · Kenya Revenue Authority01-01-2021 – 04-01-2021

  Created help desk tickets, troubleshot and resolved desktop issues. Provided Tier 1 IT support to non-technical internal users through desk side support services. Prepared new computers and mobile devices according to internal policies on standardized software and security deployments. Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones. Developed and tested new product offerings prior to release to assist development team in bug identification.

• Graphic Designer · Doctors Live01-01-2022 – 04-01-2022

  Designed creative displays used for online advertising Developed display and marketing materials to support product branding strategies Study design briefs and requirements Conceptualize visuals based on requirements Develop illustrations, logos and other designs

Education

• Strathmore UniversityBachelors Degree, Computer Science

Similar talent on Pangea

Yvonne J.Creative UI/UX designer | IT Support Specialist | Graphic Designer | Customer Support SpecialistNairobi, KenyaRaissa P.International multidisciplinary designer with a passion for user-centered designSt. Louis, MOYemisi A.Intuitive UX/UI designer with a passion for enticing and user-friendly design.Montreal, QCBaandhavi Y.Graphic & UX/UI Designer | User-Centered InnovatorToronto, ON