Ryan Peters
Customer Management
3 yrs experience · Cape Town, South Africa · <10 hrs/week
About
I am a highly motivated individual driven to excel both personally and professionally. My commitment to continuous improvement is evident in my open-mindedness towards constructive criticism, recognizing its role in personal growth. My professional aspiration is to forge meaningful collaborations with experts across various industries. By harnessing collective expertise, I aim to propel companies into the future, driving innovation and success.
Skills
Experience
- Branch Manager · Petshop Science12-01-2022 – 12-01-2024
As the branch manager, I take charge of the branch's daily operations, fostering a motivated team and delivering exceptional sales and customer service. My role encompasses overseeing the branch's cash management processes, guaranteeing accuracy and security. Additionally, I specialize in generating high-quality strategic reports derived from comprehensive sales data and daily operations analysis, contributing to informed decision-making and business growth.
- Assistant Manager · Petshop Science11-01-2021 – 11-01-2022
I played a pivotal role in supporting the store manager's daily operations, ensuring the seamless functioning of the store. My responsibilities encompassed assisting customers in making informed product choices, efficiently capturing invoices, and executing merchandising initiatives to optimize product presentation. Additionally, I managed essential administrative tasks and took charge of stock ordering to maintain optimal inventory levels.
- Sales Assistant · Petshop Science03-01-2021 – 10-01-2021
I actively contributed to achieving sales and operational targets, prioritized customer satisfaction, ensured team training, upheld the company's brand standards, improved personal performance with KPIs, maintained strict policy compliance, and fostered a collaborative work environment.
- Virtual Assistant- Scheduler · Target Appraisals12-01-2024
Managed multiple client accounts and maintained accurate data records to enhance customer satisfaction. • Improved process efficiency by organizing data and scheduling, ensuring seamless client experiences. • Handled insurance loss reports and quotes, demonstrating attention to detail and customer care.
Education
- Boston City CampusMarketing management degree, Business, Management, Marketing, and Related Support Services
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