Skye Maldonado
User Experience Student | Customer Service Specialist
4 yrs experience · Denver, CO · <10 hrs/week
About
Graduated with a Bachelor of Arts in User Experience at the University of Colorado Colorado Springs. Began professional journey as a Cashier at Safeway from May 2019 to September 2021, where responsibilities included processing transactions and providing customer service. Transitioned to a Team Member role at Whole Foods Market from September 2021 to April 2024, focusing on customer service, stocking, and store operations. Recently started as a Contact Center Representative at UCHealth in May 2024, handling patient appointments and ensuring excellent customer service. Graduated from Coronado High School in 2020.
Experience
- Contact Center Representative · UCHealth05-01-2024
As a Contact Center Representative, likely responsibilities include handling inbound and outbound calls, assisting patients with appointments, providing information about services, and ensuring excellent customer service.
- Team Member · Whole Foods Market09-01-2021 – 04-01-2024
As a Team Member, likely responsibilities include providing customer service, stocking shelves, maintaining store cleanliness, and assisting with various store operations.
- Cashier · Safeway05-01-2019 – 09-01-2021
As a Cashier, likely responsibilities include processing customer transactions, handling cash and card payments, providing customer service, and maintaining a clean and organized checkout area.
Education
- University of Colorado Colorado SpringsBachelor of Arts - BA, User Experience
- Coronado High SchoolHigh School Diploma, High School/Secondary Diplomas and Certificates
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