Stella Bampou

About

I am a designer equipped with a solid background in Interaction Design. My journey spans diverse sectors, including customer support and visual design, providing a well-rounded perspective on problem-solving and user-centric solutions.

Experience

• Visual and Industrial Designer · Soukos Robots S.A.03-01-2014 – 03-01-2015

  ● Utilized CAD software to create detailed technical drawings for manufacturing purposes. ● Prepared documentation for CE Marking Compliance. ● Designed promotional material (brochures, presentations, cards) and created manuals for new industrial systems. ● Created visuals and renderings communicating product design concepts.

• Digital Content Designer/Customer support · International Academy of Classical Homeopathy, Greece08-01-2015 – 05-01-2019

  ● Assisted eLearning students from 30+ countries via email and phone. ● Organized & prepared training courses & exams (online & on-campus). ● Used Adobe Creative Suite to edit images and videos for use in marketing materials and website content. ● Held weekly onboarding and free-trial sessions for new and prospective students.

• Mechanical Engineer · Municipality of Ampelokipi - Menemeni, Greece09-01-2020 – 05-01-2021

  ● Prepared technical studies for the procurement of new vehicles and equipment. ● Prepared and submitted proposals for the national funding programme Filodimos II (vehicles and machinery). ● Prepared technical and feasibility studies for the funding programme Antonis Tritsis (electric vehicles and charging stations).

• Customer Success Associate · Chatinstead, Cyprus04-01-2021 – 03-01-2023

  ● Provided primary customer support to internal and external customers. ● Maintained up-to-date knowledge of product and service changes. ● Held onboarding sessions for new clients.

• Freelance Designer and Usability tester · Stella Bampou10-01-2023

  Participate in usability testing sessions in Hotjar Engage platform. Design graphic elements, wireframes, and prototypes for mobile apps and websites.

Education

• University of the AegeanMaster's degree, Design of Interactive and Industrial Products and Systems
• UdacityUser Experience Designer Nanodegree, Design
• Democritus University of Thrace - (D.U.Th.)Production and Management Engineering

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