Syed Zain

About

Experienced and certified Cloud & IT Infrastructure Consultant with a proven history of designing, implementing, and optimizing secure, scalable, and cost-effective cloud solutions across Azure, AWS, and GCP environments. My expertise spans architecting cloud-native and hybrid infrastructures, cloud migration & modernization projects, automation with Terraform, CI/CD, and Infrastructure as Code (IaC), cost optimization and FinOps strategy, security best practices, identity & access management, and compliance, multi-cloud networking, VPNs, and hybrid connectivity, and Kubernetes, containers, and DevOps integration. Achievements include leading secure cloud transitions from vendor-managed to in-house architectures, delivering over 30% cost savings through smart cloud cost governance, and building resilient infrastructures that support compliance with ISO 27001, GDPR, ADGM, and other standards. I am passionate about continuous learning, mentoring, and solving real business problems with cloud technologies.

Experience

• Senior Cloud Infrastructure Engineer/Architect · Aion Digital2023-12-01 –
• Cloud Administrator Consultant · Teradata2022-06-01 – 2023-12-01

  Highlights: • Developed and implemented a reporting process for backup, restore, and replication using bash scripts, Cloud Functions, and Cloud Shell (gcloud, gsutil), resulting in approximately 72% cost savings from allocated budget. • Implemented replication mechanism on GCP Storage Bucket using Storage Transfer Service, IAM, and Service Accounts. • Implemented DR solutions for customers by deploying and managing cloud infrastructures using IaC tools and migrating data to the DR site. • Managed product or application services support for global customers across multiple time zones. • Automated server configuration and deployment with Ansible playbooks. • Created CI/CD pipelines with Jenkins, Git, and Docker. • Containerized applications using Docker for flexible deployment. • Implemented infrastructure-as-code and GitOps workflows. • Gained hands-on expertise with core DevOps tools like Ansible, Jenkins, Git. • Experience automating infrastructure, deployment, and application management. • Automated manual reporting tasks using Shell and Python scripts, optimizing time and efficiency. • Utilized ServiceNow to manage the lifecycle of services including incident, request, and change management activities, ensuring efficient delivery of services while adhering to ITIL best practices. • Conducted knowledge transfer sessions at a global level, mentored associates to achieve required certifications and goals, created relevant guides and documentation under the Teradata Global Enablement program.

• Cloud Services Associate · Multilynx2020-12-01 – 2022-06-01

  Highlights: • Designed and implemented solutions for small to mid-sized customer environments in vCloud Director, including virtual datacentres, cloud instances, and IT infrastructure. • Migrated workloads from On Premises to VMware based Jazz (Garaj) Public Cloud. • Served as a technical liaison between customers and internal teams (Engineering, Product and C level Management), providing product improvement feedback and accelerating adoption of new features for enhanced customer experience. • Created and configured multiple monitoring alerts and dashboards using vRealize Operations based on certain thresholds to foresee any upcoming disaster and to cater to it timely. • Created and maintained reusable technical content such as guides, documentation, presentations, and videos for knowledge building and for the support team leading to early resolution of customer issues within SLAs. • Established site-to-site and remote access VPN connectivity between On Premises and VMware based Jazz (Garaj) Public Cloud using native services. • Designated as a Point of Contact for top-tier customers, including banks, Telco, futures commodity market, insurance companies, FinTech organizations and Pakistan's largest ecommerce market, providing 24/7 technical support and managing internet-facing systems. • Participated in the implementation and upgrades of new products and third-party services, coordinating with stakeholders within and across organizations. • Managed and optimized the complete lifecycle of Cloud services, including incident management, request management, and change management activities using Atlassian Jira. • Improved resource allocation and worked on planning of governance, budgeting, and reporting.

• Cyber Security Intern · Federal Investigation Agency (FIA)2020-09-01 – 2020-12-01

  Highlights: • Deployed, configured, and managed Citrix XenServer, enhancing server virtualization capabilities. • Conducted system vulnerability assessments using OpenVAS, identifying potential security risks. • Implemented firewall solutions, enhancing network security. • Troubleshot Linux OS issues and performed basic network troubleshooting. • Deployed and configured IDS/IPS tools, strengthening intrusion detection and prevention capabilities.

Education

• Bahria UniversityBachelor of Science - BS, Information Technology

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