Matthew Stevens

About

IT Leadership & Strategic Innovation With over two decades of experience in IT infrastructure, cybersecurity, and technical support, I have led global IT operations, optimizing networks, streamlining cloud solutions, and enforcing cybersecurity best practices. My expertise spans DevOps automation, endpoint management, and IT governance, helping organizations scale securely and efficiently. Whether managing enterprise-wide technology deployments or ensuring system performance at peak efficiency, I have consistently delivered cost-effective and scalable IT solutions that align with business goals. Driving Operational Excellence & Security At Game Circus (acquired by Monumental), I spearheaded end-to-end IT transformations, overseeing network security enhancements, cloud migrations, and workflow automation. I successfully implemented AWS, Google Cloud, VMware, and Microsoft solutions, ensuring seamless IT infrastructure and security compliance. My expertise in cybersecurity, access management, and process automation has not only mitigated risks but also improved IT efficiency, reducing costs while increasing system reliability. Key Achievements & Technical Impact Throughout my career, I have led large-scale IT projects, including network overhauls, IT budget optimization, and DevOps integrations. I have executed Google Apps, Jira, and Jenkins migrations, designed secure and scalable VPN solutions, and introduced proactive monitoring systems to enhance performance. My focus on IT automation and infrastructure resilience has empowered teams to work more efficiently, while my strategic approach to cybersecurity and compliance has ensured operational continuity across organizations. Passionate About Technology & Collaboration Beyond technical expertise, I am a strong advocate for continuous learning, leadership development, and mentorship. My certifications in Jamf, VMware, Microsoft, and Cisco Meraki reflect my dedication to staying at the forefront of IT advancements. As a Toastmasters International awardee, I bring strong communication and leadership skills, fostering collaboration between IT teams and executive stakeholders. Let’s connect to discuss IT leadership, cybersecurity, and technology-driven business growth.

Experience

• Information Technology Consultant · Stevens Tech Consulting2024-10-01 –

  As an independent IT consultant, I provide strategic guidance on IT infrastructure, cloud integration, and cybersecurity solutions for businesses looking to scale and secure their operations. I specialize in AWS, Google Cloud, VMware, and Microsoft solutions, helping companies enhance their system performance, automate workflows, and strengthen security. My role includes implementing identity and access management best practices, streamlining IT documentation, and improving user management through tools like Okta, Jamf, and Active Directory. I work closely with cross-functional teams to develop scalable IT solutions that drive cost efficiency and operational resilience.

• Information Technology Manager · Game Circus2012-07-01 – 2024-09-01

  Over the course of 12 years, I played a key role in transforming IT infrastructure and network security at Game Circus. I led major IT projects, including network infrastructure upgrades, VPN configurations, and Windows Server deployments with Active Directory, ensuring seamless connectivity and optimized system performance. I managed the full lifecycle of Linux and VMware ESXi servers, providing high availability and efficient resource allocation. Additionally, I oversaw IT budget and procurement, implementing cost-saving strategies while maintaining compliance and performance standards. By automating IT workflows, strengthening cybersecurity policies, and enhancing user support, I significantly improved efficiency, security, and scalability across the organization. Acquired by Monumental in June 2023.

• Professional Services Engineer · The Fulcrum Group, Inc.2018-11-01 – 2020-04-01

  As a Professional Services Engineer, I collaborated with engineering teams and stakeholders to enhance IT service delivery and ensure seamless infrastructure deployments. I played a pivotal role in network upgrades, leading a full-scale migration to a 10GB network across multiple locations while integrating VLANs and wireless access points for optimized connectivity. I managed Windows Server migrations, virtualization projects, and disaster recovery planning, ensuring high availability and scalability. Additionally, I diagnosed and optimized SonicWall firewalls, strengthening security protocols and improving network integrity. My contributions led to improved operational efficiency, faster service delivery, and enhanced network reliability.

• Field Technician · Geeks On Site2012-03-01 – 2013-06-01

  As a Field Technician, I provided on-site IT support for businesses and individual clients, troubleshooting hardware, software, and network issues. I installed, configured, and maintained desktop systems, printers, and network equipment, ensuring seamless functionality and minimal downtime. My role required strong problem-solving skills and technical expertise to quickly diagnose issues and implement effective solutions.

• Help Desk Coordinator | Desktop Support Analyst · Transamerica2005-11-01 – 2012-06-01

  At Transamerica, I provided enterprise-wide technical support, ensuring system stability, rapid issue resolution, and executive-level IT assistance. I played a key role in troubleshooting system crashes, network slowdowns, and data recovery issues, maintaining high system uptime and performance. I spearheaded the deployment of help desk software (Track-It) to streamline IT support operations and enhance ticket tracking and resolution efficiency. Additionally, I provided direct technical support to executive leadership, managing BlackBerry device configurations, Microsoft Office implementations, and print infrastructure optimization. My contributions significantly improved IT response times and user satisfaction across the organization.

• IT Consultant · Memo-Omega Manufacturing, Inc.2009-01-01 – 2011-01-01

  As an IT Consultant, I worked with manufacturing teams to optimize IT infrastructure, streamline system processes, and enhance network security. I provided strategic guidance on software implementation, system upgrades, and data security protocols, ensuring compliance and operational efficiency.

• Area 61 Governor · Toastmasters International2007-07-01 – 2008-06-01

  As the Area 61 Governor for Toastmasters District 25, I play a crucial role in leading and developing Toastmasters clubs within my assigned area. My key responsibilities include: • Acting as a liaison between the district and clubs, effectively communicating district initiatives and opportunities. • Overseeing and coordinating area speech contests, developing organizational, leadership, and delegation skills. • Attending monthly meetings with the district leadership team to report on my area’s status. • Ensuring club officers receive training twice a year, contributing to effective club operations and achievement of DCP goals. • Conducting official club visits to evaluate progress and provide support. • Fostering club growth and development within my area. • Participating in the District Executive Committee, contributing to overall strategic direction. This role allows me to develop critical leadership skills, including management, organization, and planning, while contributing to the success of Toastmasters clubs in North Central Texas.

• Bilingual HelpDesk Analyst (English/Spanish) · Intellimark2005-03-01 – 2005-11-01

  As a Bilingual Help Desk Analyst, I provided technical support in both English and Spanish, troubleshooting IT issues across various platforms and ensuring effective communication with diverse users. My role involved managing help desk tickets, resolving network and software issues, and assisting with IT documentation.

Education

• DeVry Irving/Fort WorthBS, Network and Communications
• Defense Language InstituteSpanish, Spanish

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